customer
GBVery great customer service and very intelligent customer service rep. Very great customer service representitive. Highly educated and kind. Understanding of how the new prescription of the eyeglasses replaced the old one in your file and cancelled the old order to create the new order. Nice new york accent that is appreciated.
Jennifer BOLL
GBThe gentleman that helped me was… The gentleman that helped me was fantastic. I would give him 10 stars. I am pretty sure his name was Robert.
Ken
GBVery happy with their service After completing the online information I received my glasses within a week. I've been using Eyeglassdirect for years and have found them to be quick and courteous as well as excellent in quality.
KAREN WILLIAMS
GBAlways unbeatable prices Always unbeatable prices, and no complaints about the glasses. Good quality and made correctly.
Mike
GBGood glasses, insulting service Good progressive lenses providing good vision. Decent turnaround time. I took risk of having frame damaged in the lens replacement process and paid the price. Then, I was essentially called a liar by the rep on the phone when I inquired if anything could be done about the chipped paint on the frame.