Eyeglassdirect

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4.70
Based on 20 Reviews

5

80.00%

4

15.00%

3

0.00%

2

5.00%

1

0.00%
About Eyeglassdirect

Remarkable eyewear at an affordable price Quality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you. All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer. Our guarantee Prior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy. Exceptional Customer Service At Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.

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Timothy Dunn
GB

Awesome Customer Service! Awesome Customer Service! I have purchased numerous designer glass frames and always sent to eyeglassdirect.com and they have been great every time adding prescription lenses. Any questions are always answered quickly (after last email I received a call within hours). Could not recommend more highly, spoken to Randy (owner?) who has been very helpful and friendly.

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PT
GB

Not shipped to Mexico Not shipped to Mexico. I'm sure these glasses are just as great as they have always been. However, I now live in Mexico and was not able to get them shipped here. I sent them to a relative in the US. Hopefully I will be able to retrieve them once I or someone travels back to the states.

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customer for life
GB

Happy customer for 16 years ! I have been purchasing eyeglasses for myself from Eyeglassdirect.com for the last 16 years. I keep returning to this website for their consistent high quality, accuracy in filling my prescriptions, speedy service and also keeping their prices affordable throughout the entire 16 years and even during these times of high inflation. They have kept all the frames and lenses and options that I really like and repeatedly buy available throughout the entire 16 years. I had a great experience in both purchasing new frames and lenses as well as sending in my own frames for lens replacement. Whenever I have contacted customer service with a question, I recieved a timely and satisfactory response. They even implemented a suggestion I provided that has led to improved customer experience for me. For all these reasons they have got me as a customer for life!

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Mike
GB

Good glasses, insulting service Good progressive lenses providing good vision. Decent turnaround time. I took risk of having frame damaged in the lens replacement process and paid the price. Then, I was essentially called a liar by the rep on the phone when I inquired if anything could be done about the chipped paint on the frame.

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Lynn Yarbrough
GB

Speaking with a person who related all… Speaking with a person who related all the important information.

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