Happy customer for 16 years ! I have been purchasing eyeglasses for myself from Eyeglassdirect.com for the last 16 years. I keep returning to this website for their consistent high quality, accuracy in filling my prescriptions, speedy service and also keeping their prices affordable throughout the entire 16 years and even during these times of high inflation. They have kept all the frames and lenses and options that I really like and repeatedly buy available throughout the entire 16 years. I had a great experience in both purchasing new frames and lenses as well as sending in my own frames for lens replacement. Whenever I have contacted customer service with a question, I recieved a timely and satisfactory response. They even implemented a suggestion I provided that has led to improved customer experience for me. For all these reasons they have got me as a customer for life!

I rolled the dice and came up aces After searching for deals online, I called the shop direct and spoke to the owner who was very helpful in determining if the frames I have could get new lenses. Good news, they could. After mailing them via USPS the now upgraded glasses were delivered in an approximate 2.5 week turnaround. I am pleased with the work and love having replacement lenses in my old Arnette frames.

The gentleman that helped me was… The gentleman that helped me was fantastic. I would give him 10 stars. I am pretty sure his name was Robert.

They fit perfectly. I have a very strong prescription, so if the lenses are even slightly off, they feel very wrong. The glasses I have gotten from Eyeglassdirect have been spot on.

Good glasses, insulting service Good progressive lenses providing good vision. Decent turnaround time. I took risk of having frame damaged in the lens replacement process and paid the price. Then, I was essentially called a liar by the rep on the phone when I inquired if anything could be done about the chipped paint on the frame.