customer
GBVery good and transparent experience… Very good and transparent experience throughout. Will buy again.
Timothy Dunn
GBAwesome Customer Service! Awesome Customer Service! I have purchased numerous designer glass frames and always sent to eyeglassdirect.com and they have been great every time adding prescription lenses. Any questions are always answered quickly (after last email I received a call within hours). Could not recommend more highly, spoken to Randy (owner?) who has been very helpful and friendly.
Lynn Yarbrough
GBSpeaking with a person who related all… Speaking with a person who related all the important information.
Grant A.
GBGood customer service experience: The post office lost my frames and delivered a broken box to Eyeglasses Direct. I got a phone call from the owner to go over my options. He emailed me the form and photos of the damaged package and explained the process to submit a claim and get a refund from USPS. Once that was handled I sent in a replacement set of frames and it was all good after that.
Jennifer BOLL
GBThe gentleman that helped me was… The gentleman that helped me was fantastic. I would give him 10 stars. I am pretty sure his name was Robert.