Lynn Yarbrough
GBSpeaking with a person who related all… Speaking with a person who related all the important information.
Jennifer BOLL
GBThe gentleman that helped me was… The gentleman that helped me was fantastic. I would give him 10 stars. I am pretty sure his name was Robert.
customer
GBVery good and transparent experience… Very good and transparent experience throughout. Will buy again.
Grant A.
GBGood customer service experience: The post office lost my frames and delivered a broken box to Eyeglasses Direct. I got a phone call from the owner to go over my options. He emailed me the form and photos of the damaged package and explained the process to submit a claim and get a refund from USPS. Once that was handled I sent in a replacement set of frames and it was all good after that.
PT
GBNot shipped to Mexico Not shipped to Mexico. I'm sure these glasses are just as great as they have always been. However, I now live in Mexico and was not able to get them shipped here. I sent them to a relative in the US. Hopefully I will be able to retrieve them once I or someone travels back to the states.