Timothy Dunn
GBAwesome Customer Service! Awesome Customer Service! I have purchased numerous designer glass frames and always sent to eyeglassdirect.com and they have been great every time adding prescription lenses. Any questions are always answered quickly (after last email I received a call within hours). Could not recommend more highly, spoken to Randy (owner?) who has been very helpful and friendly.
Scott - NY
GBI've been a customer here for over 15… I've been a customer here for over 15 years.. My experiences with Randy and his team have been nothing less than excellent. You can't get better service or better prices anywhere than at eyeglass direct definitely check them out!
Mike Bryant
GBGreat personal attention. They took the time to call me and discuss my order. It was not a sales pitch to sell me on more expensive options, It was just to make sure I understood exactly how they were going to prepare my order. The turn around time was longer than a company I had used previously but the quality of work and personal attention great. I will use them again.
Grant A.
GBGood customer service experience: The post office lost my frames and delivered a broken box to Eyeglasses Direct. I got a phone call from the owner to go over my options. He emailed me the form and photos of the damaged package and explained the process to submit a claim and get a refund from USPS. Once that was handled I sent in a replacement set of frames and it was all good after that.
DNWord
GBCan’t be beat! I have been getting my eyeglass prescriptions filled here for years, and have saved hundreds of dollars while getting flawless eyeglasses. Plus a real human being answers their phone! What’s not to love?