Grant A.
GBGood customer service experience: The post office lost my frames and delivered a broken box to Eyeglasses Direct. I got a phone call from the owner to go over my options. He emailed me the form and photos of the damaged package and explained the process to submit a claim and get a refund from USPS. Once that was handled I sent in a replacement set of frames and it was all good after that.
Jennifer BOLL
GBThe gentleman that helped me was… The gentleman that helped me was fantastic. I would give him 10 stars. I am pretty sure his name was Robert.
KAREN WILLIAMS
GBAlways unbeatable prices Always unbeatable prices, and no complaints about the glasses. Good quality and made correctly.
Ken
GBVery happy with their service After completing the online information I received my glasses within a week. I've been using Eyeglassdirect for years and have found them to be quick and courteous as well as excellent in quality.
George Mrak
GBSatisfied with your service and product. I am completely satisfied with the glasses that I purchased from Eyeglassdirect.com. The website was easy to use and the tools provided were very helpful. I ordered a pair of prescription glasses and a pair of sunglasses, and I am very satisfied with the fit and accuracy of the prescription and tint. The price that I paid was at least 50% lower than had I bought them at any retail store. The savings alone is a good reason to buy my glasses from Eyeglassdirect. I would recommend this company to anyone who would be interested in buying a pair of glasses or sunglasses. The only thing I was not completely happy with was the time it took to complete my order. I do realize that doing things the right way takes time, and I was advised that it might be several weeks to get my glasses. I myself will use them in the future for all my optical needs.