Eyeglassdirect

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4.70
Based on 20 Reviews

5

80.00%

4

15.00%

3

0.00%

2

5.00%

1

0.00%
About Eyeglassdirect

Remarkable eyewear at an affordable price Quality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you. All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer. Our guarantee Prior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy. Exceptional Customer Service At Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.

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George Mrak
GB

Satisfied with your service and product. I am completely satisfied with the glasses that I purchased from Eyeglassdirect.com. The website was easy to use and the tools provided were very helpful. I ordered a pair of prescription glasses and a pair of sunglasses, and I am very satisfied with the fit and accuracy of the prescription and tint. The price that I paid was at least 50% lower than had I bought them at any retail store. The savings alone is a good reason to buy my glasses from Eyeglassdirect. I would recommend this company to anyone who would be interested in buying a pair of glasses or sunglasses. The only thing I was not completely happy with was the time it took to complete my order. I do realize that doing things the right way takes time, and I was advised that it might be several weeks to get my glasses. I myself will use them in the future for all my optical needs.

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Grant A.
GB

Good customer service experience: The post office lost my frames and delivered a broken box to Eyeglasses Direct. I got a phone call from the owner to go over my options. He emailed me the form and photos of the damaged package and explained the process to submit a claim and get a refund from USPS. Once that was handled I sent in a replacement set of frames and it was all good after that.

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Brian L. of Newnan, Ga.
GB

I rolled the dice and came up aces After searching for deals online, I called the shop direct and spoke to the owner who was very helpful in determining if the frames I have could get new lenses. Good news, they could. After mailing them via USPS the now upgraded glasses were delivered in an approximate 2.5 week turnaround. I am pleased with the work and love having replacement lenses in my old Arnette frames.

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Timothy Dunn
GB

Awesome Customer Service! Awesome Customer Service! I have purchased numerous designer glass frames and always sent to eyeglassdirect.com and they have been great every time adding prescription lenses. Any questions are always answered quickly (after last email I received a call within hours). Could not recommend more highly, spoken to Randy (owner?) who has been very helpful and friendly.

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Lynn Yarbrough
GB

Speaking with a person who related all… Speaking with a person who related all the important information.

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