Satisfied with your service and product. I am completely satisfied with the glasses that I purchased from Eyeglassdirect.com. The website was easy to use and the tools provided were very helpful. I ordered a pair of prescription glasses and a pair of sunglasses, and I am very satisfied with the fit and accuracy of the prescription and tint. The price that I paid was at least 50% lower than had I bought them at any retail store. The savings alone is a good reason to buy my glasses from Eyeglassdirect. I would recommend this company to anyone who would be interested in buying a pair of glasses or sunglasses. The only thing I was not completely happy with was the time it took to complete my order. I do realize that doing things the right way takes time, and I was advised that it might be several weeks to get my glasses. I myself will use them in the future for all my optical needs.

Very great customer service and very intelligent customer service rep. Very great customer service representitive. Highly educated and kind. Understanding of how the new prescription of the eyeglasses replaced the old one in your file and cancelled the old order to create the new order. Nice new york accent that is appreciated.

Awesome Customer Service! Awesome Customer Service! I have purchased numerous designer glass frames and always sent to eyeglassdirect.com and they have been great every time adding prescription lenses. Any questions are always answered quickly (after last email I received a call within hours). Could not recommend more highly, spoken to Randy (owner?) who has been very helpful and friendly.

Good glasses, insulting service Good progressive lenses providing good vision. Decent turnaround time. I took risk of having frame damaged in the lens replacement process and paid the price. Then, I was essentially called a liar by the rep on the phone when I inquired if anything could be done about the chipped paint on the frame.

Great personal attention. They took the time to call me and discuss my order. It was not a sales pitch to sell me on more expensive options, It was just to make sure I understood exactly how they were going to prepare my order. The turn around time was longer than a company I had used previously but the quality of work and personal attention great. I will use them again.