Grant A.
GBGood customer service experience: The post office lost my frames and delivered a broken box to Eyeglasses Direct. I got a phone call from the owner to go over my options. He emailed me the form and photos of the damaged package and explained the process to submit a claim and get a refund from USPS. Once that was handled I sent in a replacement set of frames and it was all good after that.
Bill W
GBExperience I'm an ex optician, I've been getting my glasses from eyeglass direct for over 10 years I have yet to get a bad pair. Prescriptions are always right on and frames are good quality. Very easy to pick a frame and order, I plan on being a customer for a long time. BillW
Jennifer BOLL
GBThe gentleman that helped me was… The gentleman that helped me was fantastic. I would give him 10 stars. I am pretty sure his name was Robert.
Ken
GBVery happy with their service After completing the online information I received my glasses within a week. I've been using Eyeglassdirect for years and have found them to be quick and courteous as well as excellent in quality.
Carlos C.
GBThis store is amazingly good This store is amazingly good. From their customer service to their quality of work and prices, I highly recommend them to my friends and family.