Brian L. of Newnan, Ga.
GBI rolled the dice and came up aces After searching for deals online, I called the shop direct and spoke to the owner who was very helpful in determining if the frames I have could get new lenses. Good news, they could. After mailing them via USPS the now upgraded glasses were delivered in an approximate 2.5 week turnaround. I am pleased with the work and love having replacement lenses in my old Arnette frames.
DNWord
GBCan’t be beat! I have been getting my eyeglass prescriptions filled here for years, and have saved hundreds of dollars while getting flawless eyeglasses. Plus a real human being answers their phone! What’s not to love?
Grant A.
GBGood customer service experience: The post office lost my frames and delivered a broken box to Eyeglasses Direct. I got a phone call from the owner to go over my options. He emailed me the form and photos of the damaged package and explained the process to submit a claim and get a refund from USPS. Once that was handled I sent in a replacement set of frames and it was all good after that.
Jennifer BOLL
GBThe gentleman that helped me was… The gentleman that helped me was fantastic. I would give him 10 stars. I am pretty sure his name was Robert.
Ken
GBVery happy with their service After completing the online information I received my glasses within a week. I've been using Eyeglassdirect for years and have found them to be quick and courteous as well as excellent in quality.