Mike
GBGood glasses, insulting service Good progressive lenses providing good vision. Decent turnaround time. I took risk of having frame damaged in the lens replacement process and paid the price. Then, I was essentially called a liar by the rep on the phone when I inquired if anything could be done about the chipped paint on the frame.
customer for life
GBHappy customer for 16 years ! I have been purchasing eyeglasses for myself from Eyeglassdirect.com for the last 16 years. I keep returning to this website for their consistent high quality, accuracy in filling my prescriptions, speedy service and also keeping their prices affordable throughout the entire 16 years and even during these times of high inflation. They have kept all the frames and lenses and options that I really like and repeatedly buy available throughout the entire 16 years. I had a great experience in both purchasing new frames and lenses as well as sending in my own frames for lens replacement. Whenever I have contacted customer service with a question, I recieved a timely and satisfactory response. They even implemented a suggestion I provided that has led to improved customer experience for me. For all these reasons they have got me as a customer for life!
Mary w
GBAlways good service with care Always good service with care, done promptly, and at a good price. What more could anyone want?
Bill W
GBExperience I'm an ex optician, I've been getting my glasses from eyeglass direct for over 10 years I have yet to get a bad pair. Prescriptions are always right on and frames are good quality. Very easy to pick a frame and order, I plan on being a customer for a long time. BillW
customer
GBVery good and transparent experience… Very good and transparent experience throughout. Will buy again.