Adam and the customer care team went… Adam and the customer care team went above and beyond to answer my warranty questions about my recent order. Timely and courteous service with a speedy resolution. Would buy from them again and recommend !

Excellent service as per usual Although I do not like the price hike on lenses and may not use them any more, the products themselves are excellent, and delivered as usual in a timely manner. I ordered on a Sunday and they were in my hand on Thursday, which is the norm with this company. I also for the first time took advantage of the free sunglasses offer and although they are pretty cheap looking the tint is best I have ever had in sunglasses, wish I'd gotten them before now.

Amazing experience - highly recommend! I made a mistake with my prescription and did not notice until after I received my order. I emailed customer service on a holiday weekend for help. Within two hours, they had a new order prepared and shipped out! Plus a return label emailed to me to send the wrong ones back. A few days later, my correct order arrived and it's exactly what I needed. Also the prices are excellent! As a new customer, I am beyond impressed. Contacts Express is now the only place that I will shop for contact lenses. Highly recommend.

This is my first time ordering contacts… This is my first time ordering contacts lenses. Contacts Express reach out to me and helped me with every step of my order. The customer service (Tony B.) was honest and helpful, I appreciate it the help. Plus my English is not perfect, they are patient and will explain everything. I’m definitely excited to receive my lenses and try them!

Most of the contacts were dried out but… Most of the contacts were dried out but by the time I got to those in the box I had already used pairs so I can’t return. The team dealt with this issues so quickly and efficiently. Thank you