Adam and the customer care team went… Adam and the customer care team went above and beyond to answer my warranty questions about my recent order. Timely and courteous service with a speedy resolution. Would buy from them again and recommend !

This is my first time ordering contacts… This is my first time ordering contacts lenses. Contacts Express reach out to me and helped me with every step of my order. The customer service (Tony B.) was honest and helpful, I appreciate it the help. Plus my English is not perfect, they are patient and will explain everything. I’m definitely excited to receive my lenses and try them!

Fabulous customer service! I have been ordering off Contacts Express since 2017 and have never had any issues! I recently placed an order, not realizing I selected the wrong prescription for one of my eyes. I reached out to customer service, and they were SO helpful! Not only were they polite to deal with, but they have also sent out a replacement pack for free!!! I will always recommend Contacts Express to anyone!!! :)

Contacts express is amazing Contacts express is amazing. I ordered the wrong strength and didn't realize until I put my contacts in. I thought maybe they would exchange just the box I didn't open. But they went above and beyond and exchanged both boxes for me. I now have the correct lenses and I am so grateful.

Nice quick service Nice quick service, my only constructive thought would be - to mark the boxes with RIGHT or LEFT. I was able to figure it out but why not just complete the order and follow up with excellent Customer Service.