ERICA
CAMost of the contacts were dried out but… Most of the contacts were dried out but by the time I got to those in the box I had already used pairs so I can’t return. The team dealt with this issues so quickly and efficiently. Thank you
Dr. Rod Matheson
GBthe order was fulfilled quickly and delivered equally quickly. the order was fulfilled quickly and sent out quickly as needed. You were quick to incorporate a new credit card into my porfolio so I could get the last order. The staff were good to respond quickly to my upgrades online and get my order finalized and on its way to me before I ran out of my contacts. Well done!
CHELSEA VB
CAFabulous customer service! I have been ordering off Contacts Express since 2017 and have never had any issues! I recently placed an order, not realizing I selected the wrong prescription for one of my eyes. I reached out to customer service, and they were SO helpful! Not only were they polite to deal with, but they have also sent out a replacement pack for free!!! I will always recommend Contacts Express to anyone!!! :)
LISA SIERRA
CAThe contacts came quickly and we the… The contacts came quickly and we the correct prescription. Ordering was not as easy, if I go to my order in progress, it keeps adding additional contacts. I had 20 pairs in my cart at one point! I also got a pop-up for free sunglasses which I chose and then they never arrived. Ultimately, the contacts came and were my prescription.
Michael C
CAQuick Quick, responsive and professional service. I made an error with my order that was my fault, but they rectified it quickly, without protest and gave me an unexpected and happy outcome! It's the kind of customer service that builds brand loyalty. I will recommend Contacts Express to everyone I can. Well done!