Dr. Rod Matheson
GBthe order was fulfilled quickly and delivered equally quickly. the order was fulfilled quickly and sent out quickly as needed. You were quick to incorporate a new credit card into my porfolio so I could get the last order. The staff were good to respond quickly to my upgrades online and get my order finalized and on its way to me before I ran out of my contacts. Well done!
Myaeee
CAThis is my first time ordering contacts… This is my first time ordering contacts lenses. Contacts Express reach out to me and helped me with every step of my order. The customer service (Tony B.) was honest and helpful, I appreciate it the help. Plus my English is not perfect, they are patient and will explain everything. I’m definitely excited to receive my lenses and try them!
Michael C
CAQuick Quick, responsive and professional service. I made an error with my order that was my fault, but they rectified it quickly, without protest and gave me an unexpected and happy outcome! It's the kind of customer service that builds brand loyalty. I will recommend Contacts Express to everyone I can. Well done!
Rachel Montour
CAContacts express is amazing Contacts express is amazing. I ordered the wrong strength and didn't realize until I put my contacts in. I thought maybe they would exchange just the box I didn't open. But they went above and beyond and exchanged both boxes for me. I now have the correct lenses and I am so grateful.
CHELSEA VB
CAFabulous customer service! I have been ordering off Contacts Express since 2017 and have never had any issues! I recently placed an order, not realizing I selected the wrong prescription for one of my eyes. I reached out to customer service, and they were SO helpful! Not only were they polite to deal with, but they have also sent out a replacement pack for free!!! I will always recommend Contacts Express to anyone!!! :)