Easy, breezy! I submitted a request for pricing with insurance coverage and received a quick, friendly reply. The lens options I was looking for were offered and placing the order was easy. I’m thrilled with the glasses and help I received from Genesis!

Excellent job!! Good communicators, kept me informed of their progress ordering special frame that I wanted. Quickly shipped and provided me with good tracking info. New glasses were exactly the way I wanted them! Excellent work!!

Shipping to EU hurts a bit. Shipping to EU hurts a bit. Website UX is a bit confusing, for instance no possibility to add a product to the wishlist. Overall good experience, but I wish more frames images were available. Indicating exactly what's on the parcel hurts when shipping to EU where customs will add VAT + import tax, but it's more due to EU regulations. But a warning would be nice.

I'm not saying they're the best I'm not saying they're the best. But - I did spend a chunk on some interesting frames. Specifically, a pair of Goliath ii's. It took over 3 1/2 weeks to come in. I sent a message about ten days in as to the status, always got quick replies. I just wouldn't expect fast service. Also, while I do like my glasses, there are others that will complete the service faster, if you do a little digging on youtube. Overall, I got what I wanted, they responded when I asked questions, it took a little longer, but I got what I asked for.

I am so happy with this company and my… I am so happy with this company and my new glasses!! I will be buying a second pair soon. Website is very user friendly, communication and updates were timely and informativr. Will recommend over the other two online merchants I've ordered from