Customer service was helpful. The customer service rep was very pleasant and friendly also, very helpful. At this time I have not received my hearing aids

NANO is the complete package I received a complete - easy to understand hearing aid kit - instruction manual is well done and easy to reference. I had no problems.

Once again horribal experence with "IN… Once again horribal experence with "IN Canal Hearing AIDS", I spent time reading all the instructions in the USER MANUAL for the CIC RECHARGABLE DIGITAL, I did nothing untill they were fully charged, 2 hrs. I now proceder to install the identical dome as my previous set, Blue--Left Red--Right, inserting the left & properly insuring correct instalation. While it was in place, I tried to change programs & volume, it was Difficult. This where I had my previous Problem, removing the left Aid using the REMOVAL HANDLE !!! ?? Wow do you get 2 fingers in your ear to grasp those tiny little removal aids??? Once my aid was in place there isn't room for 1 finger let alone 2, NOW it's hurting as I was trying to gingerly remove that aid with no luck, again I had to do something guick, My neighbor lady with her tweezers would be faster than driving to the Emergency Room, Very gently she was able to remove it, as she did the time before, Please send me a return shipping lable so I can get it heading your way Tomorrow, I'll just stay with the behind the ear SIGNA-PLUS-B. That by far was one of the BEST set of Aids I have ever had & your not always playing with the controls with one finger behind your ear, by using the app you can make all the adjutments from your phone/ I only have a Right Aid now, but it dose the job .. THANKS

Cha was awesome Cha was awesome. I was going to just send them back and she didn't hesitate to offer me the upgrade at no addition charge. Now where will go from now on? NANO! best customer service I have had since covid hit!

My experience with NANO has always been…VERY GREAT !! My experience with NANO has always been very helpful and they have always taken great care of my problems( hearing loss and ordering hearing aids that work perfectly for me ) if I had to pick any one thing not so good but not bad is trying to understand some of the language of some of the People taking orders but they understand and try their best. That’s all we can ask for. I really like my hearing aids and would have a hard time going without them. U’r company and employees are sure a good credit and should set great standards for other’s Thank you for always having a great ending to calls no matter the problem, keep up the GOOD WORK, sincerely S.J. Leister…