Purchased the Sigma Plus B for my dad… Purchased the Sigma Plus B for my dad in July 2023. They failed and Nano sent a replacement in September 2023. That pair failed and was replaced in December 2023. Those failed and were replaced in March 2024. When that pair failed, Nano offered a different type, model # RX2000-DC-B. Received them on April 6th. Those lasted about 1 week. I’ve since contacted Nano and asked for a refund to which they said no, the 45 day refund period has passed. They want to sent out yet another pair. It’s been 10 months since this saga began and I’m tired of receiving product that does not work/last, of going to the post office to return, of calling Nano and so on. Their quality control is poor. I think it would have been better purchasing from an EN&T doctor.

I asked for help in placing my order… I asked for help in placing my order and was immediately helped to place my order properly. I have received my aids and look forward to proper use.

SATISFIED CUSTOMER I contacted Nano by e-mail and the response was pretty quick and quite understandable, recommending the hearing aids I should get. I inquired about about hearing aids helps severe hearing loss they responded quickly. So I placed an order for the one they recommended.

Hearing well BUT Hearing well. BUT sometime hearing too much!! My wife putting the dishes away, very loud.

I ordered my hearing aids online so I… I ordered my hearing aids online so I did not interact with any customer service rep. I have heard from someone twice telling me my order is delayed by 5-10 business days. So that makes up to 20 day delay. When the ad says 3 to 4 business days for shipment.