Once again horribal experence with "IN… Once again horribal experence with "IN Canal Hearing AIDS", I spent time reading all the instructions in the USER MANUAL for the CIC RECHARGABLE DIGITAL, I did nothing untill they were fully charged, 2 hrs. I now proceder to install the identical dome as my previous set, Blue--Left Red--Right, inserting the left & properly insuring correct instalation. While it was in place, I tried to change programs & volume, it was Difficult. This where I had my previous Problem, removing the left Aid using the REMOVAL HANDLE !!! ?? Wow do you get 2 fingers in your ear to grasp those tiny little removal aids??? Once my aid was in place there isn't room for 1 finger let alone 2, NOW it's hurting as I was trying to gingerly remove that aid with no luck, again I had to do something guick, My neighbor lady with her tweezers would be faster than driving to the Emergency Room, Very gently she was able to remove it, as she did the time before, Please send me a return shipping lable so I can get it heading your way Tomorrow, I'll just stay with the behind the ear SIGNA-PLUS-B. That by far was one of the BEST set of Aids I have ever had & your not always playing with the controls with one finger behind your ear, by using the app you can make all the adjutments from your phone/ I only have a Right Aid now, but it dose the job .. THANKS

Customer service was helpful. The customer service rep was very pleasant and friendly also, very helpful. At this time I have not received my hearing aids

SATISFIED CUSTOMER I contacted Nano by e-mail and the response was pretty quick and quite understandable, recommending the hearing aids I should get. I inquired about about hearing aids helps severe hearing loss they responded quickly. So I placed an order for the one they recommended.

I received the wrong domes I received the wrong domes. I explained to the agent that I still have CIC2 aids but I wanted to purchase replacement domes for the CIC4 aids. I had several chats with the agent to ensure that I was purchasing the CIC4 domes, as was assured they were the correct ones. I had both CIC2 and CIC4 aids, and preferred the domes on the CIC4 units. So I wanted to purchase CIC4 replacement domes for my CIC2 aids since the domes fit my ears better. The agent tried to be helpful and was very personable.

I asked for help in placing my order… I asked for help in placing my order and was immediately helped to place my order properly. I have received my aids and look forward to proper use.