Donald Braasch
GBI ordered my hearing aids online so I… I ordered my hearing aids online so I did not interact with any customer service rep. I have heard from someone twice telling me my order is delayed by 5-10 business days. So that makes up to 20 day delay. When the ad says 3 to 4 business days for shipment.
SV of Ohio
GBA very helpful agent!!!… She was very helpful and actually convinced me to get the next expensive aid and we are waiting for delivery in a couple of days.
Ellen Roberts
GBThe warranty that was honored one day before it was to expire. The warranty that was honored one day before it was to expire. When they called to ask about extension of warranties I said Why? He doesn't have them any more, he lost them and I couldn't find the paper on the warranty. They immediately helped me get a replacement
Garry
GBNANO is the complete package I received a complete - easy to understand hearing aid kit - instruction manual is well done and easy to reference. I had no problems.
LEANNE
GBFeedback concerns I had purchased a different set of hearing aids and had a lot of trouble with feedback. I wanted to know if there had been any troubling feedback concerns. The response gave me the few instances where feedback had been a problem and the actions to take to eliminate it. That response encouraged me to try your product.