Philip Foster
GBI'm 68 and this my first experience… I'm 68 and this my first experience with hearing aids. I'm an engineer brain and research everything before I commit to purchase. Pinged around with ENT and another nationwide audiology brand. When researching Oticon I discovered ZipHearing. Got in touch through chat and quickly talked with Grant Davidson. He's informative, doesn't rush things, and is interested in helping customers rather than just making sales. Went to see the local ZipHearing audiologist for testing and decided on the Oticon Real 2. The local affiliate was thorough and very helpful. After a few weeks experienced an issue with the Real 2's. Arranged for a warranty swap and was then told that Grant had arranged for me to have the newly introduced Intent 2's, this is an upgrade and there was no additional cost. Really appreciate Grant's responsiveness and mindset that helping customers leads to sales, repeat sales, and a grass roots referral network.
Dean Jacques
GBFast and knowledgeable service was… Fast and knowledgeable service was provided by Grant Davidson at Zip Hearing! The local provider did a nice thorough job of evaluating. Zip Hearing returned calls promptly and delivered excellent hearing aids quickly. The prices were excellent! All went as promised. I strongly recommend this business! January 2023
JB
GBThe "ZipHearing" process 5 stars from start to finish The "ZipHearing" process from start to finish was a great experience. My initial contact by phone to obtain information from their staff was very informative. The scheduling of my hearing test and fitting with their local audiology was handled great. My claimed was processed quickly. I am really impressed with the people and processes they have in place to take care of their customers. I would rate them a 5 star and recommend you include them in your search for obtaining your next purchase.
Allen Cohen
GBThe best way to get customized hearing aids I have used Zip hearing to obtain my last 3 hearing aids. In each case they gave me excellent, unbiased information about each hearing aid I was considering, which was so valuable for determining my choice. And the cost they quoted was 20-30% less than the price from hearing/auditory services near me, including the auditory test! Plus they referred me to a local audiology practice to test my hearing and adjust my new hearing aids. After my purchases, I relied on my Zip consultant to solve any problems. And he was superb. Most recently, one of my new hearing aids died when I was traveling over Christmas in East Asia. I called my consultant, from Cambodia, and he had a brand new pair seating for me at my local audiologist! Truthfully, I couldn’t be more satisfied.
Rich
GBZiphearing: a Great Experience I saved over 50% on my new Phonak hearing aids. I was not looking forward to buying new hearing aids: so many questions - what make, what options and what price? The process with Ziphearing was simple. I called Ziphearing and spoke with Jeff who recommended a local audiologist. When I visited the office, all my questions and concerns were addressed. We ordered the hearing aids and, four days later, they arrived. The audiologist reviewed all the operational features with me as well as how to take care of them. I then go back in thirty days for a follow up appointment to make any necessary adjustments. Jeff from Ziphearing kept in touch with me throughout the process.