Do not use Hear.com I was so happy to get my hearing aids and Hear.com was amazing through the sales process and when my devices would not charge during the 45 day trial they were quick to overnight new units to solve the issue. As soon as the 45 day trial ended everything changed. I have now been without working devices for over 2 weeks and cannot get hear.com to care. I have asked to speak to a supervisor and been told "no one is available" only to not receive calls back or help in anyway. I am a cash pay patient so I paid full price for these and it was a huge mistake to use this company.

I love these devices I love these devices. I’m hearing things I haven’t heard in a long time, like my soft spoken grandkids. My online rep has been very helpful. This morning I told him I had trouble the last couple of days. It sounded like I was in a cave. He (JC) led me through changing my wax guards and it solved the problem. I was a little skeptical when I found out everything was done online (including the hearing exam) but everything went like clockwork. I am completely satisfied with the whole process.

Excellent Jamie, our consultant, was superb in her helping us find exactly what my husband needed. She remained infinitely patient, and she demonstrated expertise in her knowledge.

Great Communication From the moment I contacted them they were in constant contact with me. Fantastic communication! They found a wonderful audiologist nearby. And the best thing is you can visit any audiologist in any city if you are out of town! The hearing aides are comfortable to wear and recharge. Great choice in hearing aides!

Who would of thought? The at home set up, customer satisfaction and follow up. 45 day free trail to make sure this is for you and no pressure. Easy shipping and returns of products for setting your hearing aid. Easy to wear, first thing to put on in the morning and last to take off, with outstanding battery life. Lots of adjustments for different environments.