I have worked with Renee Wade-Barrent… I have worked with Renee Wade-Barrent at the North Fort Myers office. She has provided excellent service at each visit. Her introduction to using hearing devices was clear and complete. I had a problem with one device which she diagnosed and resolved. I have tech experience and she provided with good suggestions for getting the most from the devices. A gracious lady with a good sense of humor. She is a solid professional.

Skeptical....at first Saw an ad and was skeptical that an"online" hearing aid would work. Very pleasantly surprised to be proved wrong. Exceptional service and a great hearing aid. I am very happy and would highly recommend hear.com

Who would of thought? The at home set up, customer satisfaction and follow up. 45 day free trail to make sure this is for you and no pressure. Easy shipping and returns of products for setting your hearing aid. Easy to wear, first thing to put on in the morning and last to take off, with outstanding battery life. Lots of adjustments for different environments.

Returning aids 3 times in 13 months I have had these hearing aids for just over a year now and had to send back for repairs 3 times. The first two times Hear.com had them in their possession for a combined 8 weeks. I'm currently waiting to return them again, for who know how long, due to such a high volume of calls coming in, which make it hard for Hear.com to return a call. When you struggle to hear and the aids you purchased are out of commission for 3 of 13 months, while still making payments, is very disappointing.

Excellent company Hear.com is an excellent company. Mr. Russ Blacklock was our initial contact after we responded to an add. He is an asset to the company as he was very professional, knowledgeable, patient, & respectful. We worked with several customer service personnel (Rosemary being one) who were both efficient & polite. We could not afford their product at this time, but their hearing aids come highly recommended.