I have worked with Renee Wade-Barrent… I have worked with Renee Wade-Barrent at the North Fort Myers office. She has provided excellent service at each visit. Her introduction to using hearing devices was clear and complete. I had a problem with one device which she diagnosed and resolved. I have tech experience and she provided with good suggestions for getting the most from the devices. A gracious lady with a good sense of humor. She is a solid professional.

Excellent company Hear.com is an excellent company. Mr. Russ Blacklock was our initial contact after we responded to an add. He is an asset to the company as he was very professional, knowledgeable, patient, & respectful. We worked with several customer service personnel (Rosemary being one) who were both efficient & polite. We could not afford their product at this time, but their hearing aids come highly recommended.

Getting the Ipad online and then doing… Getting the Ipad online and then doing everything remotely was such a time saver. It went so smoothly too. I'm not very techy but they made the process simple and the hearing aids work great for me. They are a huge upgrade to my previous set. I love charging them at night and not having to deal with constantly changing batteries.

Sorry for the former review.... I feel that I was harsh in the review I wrote before. I did not get the information I asked for but looked in my booklet and found what I wanted to know. The person I spoke to was very courteous but I was never contacted with the information I wanted. I have always had a wonderful relationship with hear.com and everyone has been helpful and wonderful to work with. So I want to give the 5 stars that I feel you deserve and I look forward to working with you in the future for any questions I have regarding my hearing aids which I love. Judi Mason

They ignore you when it's not in their… They ignore you when it's not in their favor. The very place they sent me to for hearing test refuse to give me the hearing aids until ENT doctor signs off. Just to make sure something else isn't going on. So now having to wait on ENT doctor app. Several months away. I told them to cancel and refund my money. All of a sudden they death too. Shady practices say one thing do another. Be very careful!!!! They don't deserve 1 star.