Joan Knowles
CAI ordered from you because I was able… I ordered from you because I was able to get prisms glasses and I think they are going to solve my double vision problem. I received them in a timely manner and am so far quite pleased with them. I am however, not pleased with the bombard of emails I received and will unsubscribe after I get the sunglasses I just ordered.
S. Hines
GBReplaced eyeglasses when my frames were dropped & broken My new glasses slipped off the desk and broke on one side - about 6 weeks after I ordered them. I called to if the frames could be replaced and my expensive lenses re-inserted. To my delight, EBD has arranged to send me a replacement set at no change besides shipping. the agent on the phone was helpful and quick. I am delighted!
Keven Lozano
GBeverything is so cheap and I love that… everything is so cheap and I love that you are Able to save my prescription. every since my friend told me about Eyebuydirect I hasn't stopped looking through the glasses and I also find It crazy the deals y'all be having in the online store today I bought an expensive glasses for $200 only to have a promo code of 40% which saved me so much money which is crazy I love it.
Rizelle Pangilinan
CAGreat customer service Great customer service. Was very straightforward and easily understood me and solved the issue right away! Thank you to Alejandro and Lyca!
Kevin Theriault
CADon’t be fooled… I’ve been ordering from EBD for years. I have a strong prescription (-6.50), and I never once had an issue ordering frames with 1.61 or 1.67 lenses. They always saw well and weren’t too thick. Unfortunately, EBD has either regressed their technology or gotten greedy, because they’re now forcing me to choose 1.74 lenses or higher, which cost $150+ instead of $35-75 like I used to pay. They claim they can’t make lenses for my prescription at 1.67 or lower, but they used to no problem.. and their competitors still do without issues. I like EBD’s selection and their customer service is fantastic, but this recent change is extremely disappointing and will prevent me from ordering from them in the future. I urge anyone else with a strong prescription to shop around elsewhere, and not be deceived into thinking they have to spend more on lenses than necessary.