each time i have shopped and bought… each time i have shopped and bought glasses with this company i have had an amazing experience with the chat agents. thank you so much i am a highly satisfied customer and i don't want to shop anywhere else.!

Pricing seemed deceptive Pricing seemed deceptive. Selected progressive lenses for $180, then had to pay additional $100-$200 for lenses in second window regarding coatings. Was offered Id.me discount, but couldn't add it without losing the "give us your email" discount, which was larger. Chat assistant claimed the 30% off frames and 50% off lenses meant I was getting almost 85% off, not the actual 43% off. BOGO offer turned out to just be for the frames in a second pair. They claimed free shipping if order over $119, but then slipped in a $3 charge for 'theft, damage insurance'. Couldn't create an account without giving your birth date and gender. Then it wouldn't accept my repeated response to the 'captcha' test. Very frustrating process overall and wound up being more expensive than anticipated.

Great customer service Great customer service. Was very straightforward and easily understood me and solved the issue right away! Thank you to Alejandro and Lyca!

Grate buy I didn’t receive my glasses yet but I love to share my experience using the website: Easy to use and buy, have nice frames and affordable prices.

Don’t be fooled… I’ve been ordering from EBD for years. I have a strong prescription (-6.50), and I never once had an issue ordering frames with 1.61 or 1.67 lenses. They always saw well and weren’t too thick. Unfortunately, EBD has either regressed their technology or gotten greedy, because they’re now forcing me to choose 1.74 lenses or higher, which cost $150+ instead of $35-75 like I used to pay. They claim they can’t make lenses for my prescription at 1.67 or lower, but they used to no problem.. and their competitors still do without issues. I like EBD’s selection and their customer service is fantastic, but this recent change is extremely disappointing and will prevent me from ordering from them in the future. I urge anyone else with a strong prescription to shop around elsewhere, and not be deceived into thinking they have to spend more on lenses than necessary.