Best price Prices were good and they were honest. They disclosed why they had a large handling charge at the beginning of the transaction and it made sense as I had already tried to buy the lenses at another large contact lens merchant that added a huge charge on at the end of the transaction with no explanation which made me not go through with the order. Contact Lens King was upfront about the charge and they ended up being way less expensive.

Great customer service I made a mistake on my address from typing too fast. I left a voicemail after hours to the let them know of the error in house number. I asked if they could change it or maybe cancel the order and I would resubmit. Not only did they change the address for the order the next morning, they updated my profile so I wouldn’t have it happen again.

Delay in fulfillment I sent in my new prescription to be filled. They declined it because they were viewing my old prescription (from the year before). They were unable to see the new uploaded document. This caused a delay in my order. Then, when I tried to send them the new prescription again, they asked for it by text or e-mail. As far as I understand, that is an unsecured way of sending personal information. It does not follow HIPPA guidelines (I have worked within the HIPPA industry). So while I received my order once things were sorted out, it was delayed unnecessarily and resolved in a problematic way.

Fast, easy, and great bargain I've ordered from them twice over the past few years and both times the experience was very positive. Easy online ordering system, quick rx verification, some of the lowest prices around, fast shipping. I was also able to submit the receipt to my insurance company and got most of my money back, so I'm happy all around. Spent way less than I would have ordering from my eye doctor.

Great service as usual I received my contact lenses much quicker than expected and my order was accurate. I have ordered from Contact Lens King a few other times in the past and have always received fast and accurate service. I won't order my contact lenses from any other site and highly recommend Contact Lense King to anyone who needs contacts.