What a reliable company! I have been ordering contacts for my daughter in college from here since 2019. They are always right on time. I haven’t had one experience when she didn’t get them or something was wrong. She’s an athlete and can’t afford for them to be late or off. So I appreciate the reliability and consistently!

Delay in fulfillment I sent in my new prescription to be filled. They declined it because they were viewing my old prescription (from the year before). They were unable to see the new uploaded document. This caused a delay in my order. Then, when I tried to send them the new prescription again, they asked for it by text or e-mail. As far as I understand, that is an unsecured way of sending personal information. It does not follow HIPPA guidelines (I have worked within the HIPPA industry). So while I received my order once things were sorted out, it was delayed unnecessarily and resolved in a problematic way.

Best price Prices were good and they were honest. They disclosed why they had a large handling charge at the beginning of the transaction and it made sense as I had already tried to buy the lenses at another large contact lens merchant that added a huge charge on at the end of the transaction with no explanation which made me not go through with the order. Contact Lens King was upfront about the charge and they ended up being way less expensive.

Great price and quickly shipped I’ve been ordering contacts through Contact Lens King for a few years. They always have the cheapest prices on the lenses I need and I can usually find a coupon or get free shipping to help even more. They also ship out super fast which is always a plus when you run out of fresh contacts.

The overall experience was very… The overall experience was very good.....but....I don't understand how any company (not just Contact Lens King) can advertise a price online for contacts but then come through with an equal amount of a surcharge on the order. No company should be able to advertise that way. That's really my only beef that I cannot legally understand. You all have a good member experience but that part does not seem right.