Serena Basics
GBThe overall experience was very… The overall experience was very good.....but....I don't understand how any company (not just Contact Lens King) can advertise a price online for contacts but then come through with an equal amount of a surcharge on the order. No company should be able to advertise that way. That's really my only beef that I cannot legally understand. You all have a good member experience but that part does not seem right.
Cristin Young
GBGreat customer service My contacts were late due to a supplier issue. CLK emailed me to let me know about the delay and when I reached back out they were very apologetic about them being delayed. I recieved my contacts this morning and everything was correct and they followed up to make sure I got them. I appreciate their quick responses and willingness to help. I would order again in the future.
C Rocco
GBContact lens king always delivers Contact lens king always delivers. If product is back-ordered, they will let you know immediately. Customer service is top notch. Have been a customer for a very long time.
Sidney Hubbard
GBReally good source for contact lenses. Ordering was very easy on the website. SO fast on the delivery; Contact Lens King shipped my order on the same day I submitted my order, so that was great. I saved the equivalent of $140 this year versus buying at my optometrist's office. Thank you for the great service!
Lauren T
GBLowest-priced contacts around, but deceptive marketing practices Lowest-priced contacts I could find, but I don't appreciate the deceptive marketing practices. I ordered 6 boxes of Acuvue Moist contacts which were advertised as $19.95 per box, totaling $119.70. When I went to check out, there was a $126.48 "processing fee." How is it that the "processing fee" actually cost more than my 6 boxes of contacts? This, in turn, made my contacts cost $41.03 per box, not the advertised $19.95 per box (not including an extra $12.95 for shipping).