Excellent Customer Service. I had an issue with my contact lens order. This problem was partly my fault and partly the USPS's fault. I contacted Contact Lens King and let them know the issue and they made it right even though they were not at fault in any way. Their customer service was amazing and I will only order my contacts from them going forward.

Awful and rude customer service that do… Awful and rude customer service that do not leave their name or phone number. Slow shipping and misleading prices with no accountability. Do not recommend

Delay in fulfillment I sent in my new prescription to be filled. They declined it because they were viewing my old prescription (from the year before). They were unable to see the new uploaded document. This caused a delay in my order. Then, when I tried to send them the new prescription again, they asked for it by text or e-mail. As far as I understand, that is an unsecured way of sending personal information. It does not follow HIPPA guidelines (I have worked within the HIPPA industry). So while I received my order once things were sorted out, it was delayed unnecessarily and resolved in a problematic way.

the customer service is outstanding the customer service is above and beyond normal. When I have a question, it's always answered right away. My credit card expired on my account which left my shipment "sitting" and they were on top of it and fixed it for me effortlessly!

Great company. Im a repeat customer I made my initial order and several refill orders for the last couple of years for contacts. Best prices anywhere. They have great customer service when I contacted them and told them I ripped 2 left contacts and now needed to order two individual contacts so I would have pairs to last, they sent me two free replacement contacts and it wasnt even their fault!! I highly recommend this company.