Excellent Customer Service. I had an issue with my contact lens order. This problem was partly my fault and partly the USPS's fault. I contacted Contact Lens King and let them know the issue and they made it right even though they were not at fault in any way. Their customer service was amazing and I will only order my contacts from them going forward.

I literally just left a review, and wanted to update I literally just left a review, and in minutes I received a call back from Alicia, but for the life of me her name slipped my mind. I gave this company a 5 star and stand behind my review, but I did comment that I had received (2) bad contacts in my last order, and was not aware that they would have replaced them. Dummy me, figuring once you open them, and you see that there is a defect in one, you can't get them replaced. I am extremely impressed at the quick response and the fact that they stand behind their orders. Thank you again

Awful and rude customer service that do… Awful and rude customer service that do not leave their name or phone number. Slow shipping and misleading prices with no accountability. Do not recommend

Delay in fulfillment I sent in my new prescription to be filled. They declined it because they were viewing my old prescription (from the year before). They were unable to see the new uploaded document. This caused a delay in my order. Then, when I tried to send them the new prescription again, they asked for it by text or e-mail. As far as I understand, that is an unsecured way of sending personal information. It does not follow HIPPA guidelines (I have worked within the HIPPA industry). So while I received my order once things were sorted out, it was delayed unnecessarily and resolved in a problematic way.

Lowest-priced contacts around, but deceptive marketing practices Lowest-priced contacts I could find, but I don't appreciate the deceptive marketing practices. I ordered 6 boxes of Acuvue Moist contacts which were advertised as $19.95 per box, totaling $119.70. When I went to check out, there was a $126.48 "processing fee." How is it that the "processing fee" actually cost more than my 6 boxes of contacts? This, in turn, made my contacts cost $41.03 per box, not the advertised $19.95 per box (not including an extra $12.95 for shipping).