Great customer service I made a mistake on my address from typing too fast. I left a voicemail after hours to the let them know of the error in house number. I asked if they could change it or maybe cancel the order and I would resubmit. Not only did they change the address for the order the next morning, they updated my profile so I wouldn’t have it happen again.

I literally just left a review, and wanted to update I literally just left a review, and in minutes I received a call back from Alicia, but for the life of me her name slipped my mind. I gave this company a 5 star and stand behind my review, but I did comment that I had received (2) bad contacts in my last order, and was not aware that they would have replaced them. Dummy me, figuring once you open them, and you see that there is a defect in one, you can't get them replaced. I am extremely impressed at the quick response and the fact that they stand behind their orders. Thank you again

Great company. Im a repeat customer I made my initial order and several refill orders for the last couple of years for contacts. Best prices anywhere. They have great customer service when I contacted them and told them I ripped 2 left contacts and now needed to order two individual contacts so I would have pairs to last, they sent me two free replacement contacts and it wasnt even their fault!! I highly recommend this company.

Lowest-priced contacts around, but deceptive marketing practices Lowest-priced contacts I could find, but I don't appreciate the deceptive marketing practices. I ordered 6 boxes of Acuvue Moist contacts which were advertised as $19.95 per box, totaling $119.70. When I went to check out, there was a $126.48 "processing fee." How is it that the "processing fee" actually cost more than my 6 boxes of contacts? This, in turn, made my contacts cost $41.03 per box, not the advertised $19.95 per box (not including an extra $12.95 for shipping).

The overall experience was very… The overall experience was very good.....but....I don't understand how any company (not just Contact Lens King) can advertise a price online for contacts but then come through with an equal amount of a surcharge on the order. No company should be able to advertise that way. That's really my only beef that I cannot legally understand. You all have a good member experience but that part does not seem right.