Sidney Hubbard
GBReally good source for contact lenses. Ordering was very easy on the website. SO fast on the delivery; Contact Lens King shipped my order on the same day I submitted my order, so that was great. I saved the equivalent of $140 this year versus buying at my optometrist's office. Thank you for the great service!
Stacey Shannon
GBExcellent Customer Service. I had an issue with my contact lens order. This problem was partly my fault and partly the USPS's fault. I contacted Contact Lens King and let them know the issue and they made it right even though they were not at fault in any way. Their customer service was amazing and I will only order my contacts from them going forward.
Yadi
GBGreat customer service I made a mistake on my address from typing too fast. I left a voicemail after hours to the let them know of the error in house number. I asked if they could change it or maybe cancel the order and I would resubmit. Not only did they change the address for the order the next morning, they updated my profile so I wouldn’t have it happen again.
Serena Basics
GBThe overall experience was very… The overall experience was very good.....but....I don't understand how any company (not just Contact Lens King) can advertise a price online for contacts but then come through with an equal amount of a surcharge on the order. No company should be able to advertise that way. That's really my only beef that I cannot legally understand. You all have a good member experience but that part does not seem right.
Kathy Benne
GBthe customer service is outstanding the customer service is above and beyond normal. When I have a question, it's always answered right away. My credit card expired on my account which left my shipment "sitting" and they were on top of it and fixed it for me effortlessly!