Lauren T
GBLowest-priced contacts around, but deceptive marketing practices Lowest-priced contacts I could find, but I don't appreciate the deceptive marketing practices. I ordered 6 boxes of Acuvue Moist contacts which were advertised as $19.95 per box, totaling $119.70. When I went to check out, there was a $126.48 "processing fee." How is it that the "processing fee" actually cost more than my 6 boxes of contacts? This, in turn, made my contacts cost $41.03 per box, not the advertised $19.95 per box (not including an extra $12.95 for shipping).
Stacey Shannon
GBExcellent Customer Service. I had an issue with my contact lens order. This problem was partly my fault and partly the USPS's fault. I contacted Contact Lens King and let them know the issue and they made it right even though they were not at fault in any way. Their customer service was amazing and I will only order my contacts from them going forward.
Surfer Y
GBDelay in fulfillment I sent in my new prescription to be filled. They declined it because they were viewing my old prescription (from the year before). They were unable to see the new uploaded document. This caused a delay in my order. Then, when I tried to send them the new prescription again, they asked for it by text or e-mail. As far as I understand, that is an unsecured way of sending personal information. It does not follow HIPPA guidelines (I have worked within the HIPPA industry). So while I received my order once things were sorted out, it was delayed unnecessarily and resolved in a problematic way.
Michael L
GBI am a first time costumer utilizing… I am a first time costumer utilizing this site and it was super easy. Delivery was quicker than I expected. The product that I ordered was the Oasys Acuvue Moist and it was the exact same as if I was to order from My eye Doctors. quick easy simple would recommend this site 100%.
Rudy Salcedo
GBGreat service as usual I received my contact lenses much quicker than expected and my order was accurate. I have ordered from Contact Lens King a few other times in the past and have always received fast and accurate service. I won't order my contact lenses from any other site and highly recommend Contact Lense King to anyone who needs contacts.