I literally just left a review, and wanted to update I literally just left a review, and in minutes I received a call back from Alicia, but for the life of me her name slipped my mind. I gave this company a 5 star and stand behind my review, but I did comment that I had received (2) bad contacts in my last order, and was not aware that they would have replaced them. Dummy me, figuring once you open them, and you see that there is a defect in one, you can't get them replaced. I am extremely impressed at the quick response and the fact that they stand behind their orders. Thank you again

Great customer service I made a mistake on my address from typing too fast. I left a voicemail after hours to the let them know of the error in house number. I asked if they could change it or maybe cancel the order and I would resubmit. Not only did they change the address for the order the next morning, they updated my profile so I wouldn’t have it happen again.

Great company. Im a repeat customer I made my initial order and several refill orders for the last couple of years for contacts. Best prices anywhere. They have great customer service when I contacted them and told them I ripped 2 left contacts and now needed to order two individual contacts so I would have pairs to last, they sent me two free replacement contacts and it wasnt even their fault!! I highly recommend this company.

Excellent Customer Service. I had an issue with my contact lens order. This problem was partly my fault and partly the USPS's fault. I contacted Contact Lens King and let them know the issue and they made it right even though they were not at fault in any way. Their customer service was amazing and I will only order my contacts from them going forward.

the customer service is outstanding the customer service is above and beyond normal. When I have a question, it's always answered right away. My credit card expired on my account which left my shipment "sitting" and they were on top of it and fixed it for me effortlessly!