Excellent Customer Service. I had an issue with my contact lens order. This problem was partly my fault and partly the USPS's fault. I contacted Contact Lens King and let them know the issue and they made it right even though they were not at fault in any way. Their customer service was amazing and I will only order my contacts from them going forward.

Awful and rude customer service that do… Awful and rude customer service that do not leave their name or phone number. Slow shipping and misleading prices with no accountability. Do not recommend

Delay in fulfillment I sent in my new prescription to be filled. They declined it because they were viewing my old prescription (from the year before). They were unable to see the new uploaded document. This caused a delay in my order. Then, when I tried to send them the new prescription again, they asked for it by text or e-mail. As far as I understand, that is an unsecured way of sending personal information. It does not follow HIPPA guidelines (I have worked within the HIPPA industry). So while I received my order once things were sorted out, it was delayed unnecessarily and resolved in a problematic way.

Great customer service My contacts were late due to a supplier issue. CLK emailed me to let me know about the delay and when I reached back out they were very apologetic about them being delayed. I recieved my contacts this morning and everything was correct and they followed up to make sure I got them. I appreciate their quick responses and willingness to help. I would order again in the future.

Best prices for contact lenses Best prices for contact lenses. My recent order was delayed, but they informed me of the situation and that it was a shortage from the manufacturer. The customer service agent gave me an accurate ETA for my order. Highly recommend if you want to save on contact lenses!