What a reliable company! I have been ordering contacts for my daughter in college from here since 2019. They are always right on time. I haven’t had one experience when she didn’t get them or something was wrong. She’s an athlete and can’t afford for them to be late or off. So I appreciate the reliability and consistently!

Lowest-priced contacts around, but deceptive marketing practices Lowest-priced contacts I could find, but I don't appreciate the deceptive marketing practices. I ordered 6 boxes of Acuvue Moist contacts which were advertised as $19.95 per box, totaling $119.70. When I went to check out, there was a $126.48 "processing fee." How is it that the "processing fee" actually cost more than my 6 boxes of contacts? This, in turn, made my contacts cost $41.03 per box, not the advertised $19.95 per box (not including an extra $12.95 for shipping).

the customer service is outstanding the customer service is above and beyond normal. When I have a question, it's always answered right away. My credit card expired on my account which left my shipment "sitting" and they were on top of it and fixed it for me effortlessly!

Delay in fulfillment I sent in my new prescription to be filled. They declined it because they were viewing my old prescription (from the year before). They were unable to see the new uploaded document. This caused a delay in my order. Then, when I tried to send them the new prescription again, they asked for it by text or e-mail. As far as I understand, that is an unsecured way of sending personal information. It does not follow HIPPA guidelines (I have worked within the HIPPA industry). So while I received my order once things were sorted out, it was delayed unnecessarily and resolved in a problematic way.

Great price and quickly shipped I’ve been ordering contacts through Contact Lens King for a few years. They always have the cheapest prices on the lenses I need and I can usually find a coupon or get free shipping to help even more. They also ship out super fast which is always a plus when you run out of fresh contacts.