the customer service is outstanding the customer service is above and beyond normal. When I have a question, it's always answered right away. My credit card expired on my account which left my shipment "sitting" and they were on top of it and fixed it for me effortlessly!

Best price Prices were good and they were honest. They disclosed why they had a large handling charge at the beginning of the transaction and it made sense as I had already tried to buy the lenses at another large contact lens merchant that added a huge charge on at the end of the transaction with no explanation which made me not go through with the order. Contact Lens King was upfront about the charge and they ended up being way less expensive.

Great customer service I made a mistake on my address from typing too fast. I left a voicemail after hours to the let them know of the error in house number. I asked if they could change it or maybe cancel the order and I would resubmit. Not only did they change the address for the order the next morning, they updated my profile so I wouldn’t have it happen again.

The overall experience was very… The overall experience was very good.....but....I don't understand how any company (not just Contact Lens King) can advertise a price online for contacts but then come through with an equal amount of a surcharge on the order. No company should be able to advertise that way. That's really my only beef that I cannot legally understand. You all have a good member experience but that part does not seem right.

What a reliable company! I have been ordering contacts for my daughter in college from here since 2019. They are always right on time. I haven’t had one experience when she didn’t get them or something was wrong. She’s an athlete and can’t afford for them to be late or off. So I appreciate the reliability and consistently!