Yadi
GBGreat customer service I made a mistake on my address from typing too fast. I left a voicemail after hours to the let them know of the error in house number. I asked if they could change it or maybe cancel the order and I would resubmit. Not only did they change the address for the order the next morning, they updated my profile so I wouldn’t have it happen again.
Lakisha Nelson
GBWhat a reliable company! I have been ordering contacts for my daughter in college from here since 2019. They are always right on time. I haven’t had one experience when she didn’t get them or something was wrong. She’s an athlete and can’t afford for them to be late or off. So I appreciate the reliability and consistently!
Serena Basics
GBThe overall experience was very… The overall experience was very good.....but....I don't understand how any company (not just Contact Lens King) can advertise a price online for contacts but then come through with an equal amount of a surcharge on the order. No company should be able to advertise that way. That's really my only beef that I cannot legally understand. You all have a good member experience but that part does not seem right.
Rudy Salcedo
GBGreat service as usual I received my contact lenses much quicker than expected and my order was accurate. I have ordered from Contact Lens King a few other times in the past and have always received fast and accurate service. I won't order my contact lenses from any other site and highly recommend Contact Lense King to anyone who needs contacts.
Stacey Shannon
GBExcellent Customer Service. I had an issue with my contact lens order. This problem was partly my fault and partly the USPS's fault. I contacted Contact Lens King and let them know the issue and they made it right even though they were not at fault in any way. Their customer service was amazing and I will only order my contacts from them going forward.