This was my first time ordering glasses… This was my first time ordering glasses online, I was pleasantly surprised buy the greatest customer service experience. My service representative was Sue, she took care of all of my issues, with patience and caring. I’m not tech savvy, but she walked me through everything via emails. This is a great company, no hassles. Sincerely, Jerry

Excellent Customer service I had a pair of prescription sunglasses made. I received them, but found out that Befitting is not accepted by my insurance. The web site said it was (and still says it is). They only accept my insurance for contacts. So I had to send the glasses back. The return process was easy. The customer service was outstanding. Refund was very quick. If my insurance was accepted I would buy here again. Be sure to double check...maybe a phone call is merited.

My original order took well over a… My original order took well over a month to be fulfilled, and they kept making excuses about 'supply issues'. They said they would refund $50 back to my account, but I have yet to see one penny back from this company in light of the terrible customer service. Avoid this company! UPDATE...I received a response from Befitting asking me to contact them about my concern...but the problem is that I've been in contact with multiple customer service reps from the company and have still not received the promised refund. What do I do now, Befitting?!?

Excellent customer service & cute frames Needed to return a pair for an exchange for a mistake I made in my prescription. The new pair arrived two days after I sent the return back. Easiest customer service experience ever. Also, these frames are adorable and the lens are correct. I will always order through Befitting.

Wonderful to deal with from beginning to end… I needed to return my prescription sunglasses after I received them. I contacted customer service and they were EXCEPTIONAL through the return process. I was able to return the glasses and my account was credited back immediately. They also contacted my vision insurance to reinstate the benefits used. I have used Befitting in the past and will most certainly return when I look to purchase my next pair of glasses. I highly recommended for the quality, the selection, the speed of service, and their customer service. Thank you!!!