Great service Great service, friendly staff, thanks for your efforts…love my new glasses, exactly as I ordered!

Had issues with glasses that were…. Had issues with glasses that were defects from the manufacture. Befitting has been amazing addressing and fixing the problems, I highly recommend and trust,

My first time ordering sunglasses… My first time ordering sunglasses online. Kinda hesitant but did it anyway. No regrets. My Betsy Johnson sunglasses are adorable. Really happy with them! I was in no hurry to receive them which took over two weeks.

Wonderful to deal with from beginning to end… I needed to return my prescription sunglasses after I received them. I contacted customer service and they were EXCEPTIONAL through the return process. I was able to return the glasses and my account was credited back immediately. They also contacted my vision insurance to reinstate the benefits used. I have used Befitting in the past and will most certainly return when I look to purchase my next pair of glasses. I highly recommended for the quality, the selection, the speed of service, and their customer service. Thank you!!!

No response after nearly 2 weeks of placing the order Once I placed my order that said 5-7 day shipping, I got an email that said to send prescription and it might be 5-7 days before they even respond. At this point I thought that was reasonable. I sent the pictures in, and have followed up 4 times now, and it has been 2 weeks with not even a single acknowledgement email. If you are going to take some crazy amount like over a month to respond, then either let the customers know, don’t give false hope, and have someone solely focus on responding to email providing updates. I can see that reviews on here are getting a response within a day…. So why not our emails? I’m cancelling now and going elsewhere.