Great communication made them in almost… Great communication made them in almost half the time they said it would take awesome job

Excellent Customer service I had a pair of prescription sunglasses made. I received them, but found out that Befitting is not accepted by my insurance. The web site said it was (and still says it is). They only accept my insurance for contacts. So I had to send the glasses back. The return process was easy. The customer service was outstanding. Refund was very quick. If my insurance was accepted I would buy here again. Be sure to double check...maybe a phone call is merited.

Better than I imagined I was a little apprehensive at first. The frames that I received were better than I had anticipated. I would say excellent. Also the fit is perfect. Progressive and photo sensitive lenses!!! Couldn’t ask for better.

People on here complaining about the… People on here complaining about the wait time has me shaking my head. I mean really, you are ordering online! There's no guarantee how long it will take, not to mention they still have to make make your lenses. If you you need your glasses in a hurry then go to an actual store and order them. Lucky for me I can live without glasses, have a very low prescription. My daughter who has a very high prescription would never order glasses online. People with no common sense writing bad reviews on a good company.

This was my first time ordering glasses… This was my first time ordering glasses online, I was pleasantly surprised buy the greatest customer service experience. My service representative was Sue, she took care of all of my issues, with patience and caring. I’m not tech savvy, but she walked me through everything via emails. This is a great company, no hassles. Sincerely, Jerry