Very slow to ship order! Order for 1 frame still not shipped after 12 days and multiple email inquiries. The phone number always goes to voicemail, they never answer. Not acceptable in this day and age, even during these Covid times. Time frame to ship out a simple order is unreasonably long, plus now they only offer ground shipping, causing further delays in receiving your order (at least 3-4 weeks, I’m 2 weeks in and still waiting for shipping confirmation).

While the shipment was a delayed by a… While the shipment was a delayed by a day, the merchandise came is the time that was promised. The packaging was well thought out to protect my investment on a new set of Maui Jims. Designer Eyes even included their brand of lense cleaner and cloth along with another case. However, the package left out the Maui Jim hard case which made me think are these real? Instead it came with a collapsable Maui Jim case. The hard case was sent after I had requested for them. Great experience!

Great Experience Although I had to return the absolutely beautiful frames I purchased due to the fit on my face, this company was amazing to work with. I received my purchase really quickly, the return process was seem less, and my refund was very fast. The times that I emailed customer service with questions, my emails were replied to in minutes. Great customer service!

Amazing Selection and Order my Cartier frames... Large selection of luxury eyewear and they also are an authorized online Cartier dealer, which is amazing! Very rare to see a company that sell Cartier eyewear online other than Cartier themselves. Ordered my Cartier frames and received it in two days from Designer Eyes. Tatiana from customer service was very knowledgable about the details of the Cartier frames i ordered! Definitely recommended to shop here!

Trustworthy company with real Trustworthy company with real, unquestionably authentic glasses. I had to return a pair of signed and numbered Jacques Marie Mage glasses and it was free and seamless. I’m surprised those are even returnable.