Too much effort required to get it right I placed my order online and when it arrived, it was not correct. I ordered glasses and sunglasses and both had to be corrected. Once corrected, I love my glasses. I chose online ordering and uploaded my prescription thinking that would be easier but with this company it wasn't. I'm not sure why the representative I spoke to could not get it right. Love the product in the end but would not use this company again.

Order arrived late Order arrived late. I ordered the item Thursday night, I requested for next day shipping and per UPS, since company used Next Day SAVER instead of Next Day, I had to wait for next business day for my package to arrive, which was Monday, and it has been sitting on my front door for several days since I went out of town. Plus color doesnt match with the description. Description says gold / brown but instead of brown, it is more of reddish - pink color.

It was fine It was fine. The actual delivery was much sooner than the earliest estimated time, and would have been while we were away, if we hadn't put a vacation stop on our mail.

Slow shipping, good product I ordered two pairs of glasses for both of my girls who needed glasses. One we went with another company, and one we went with DesignerOptics, paying around the same price. The first place we went with delivered super quickly. However, the glasses didn't fit quite right and they were just okay. The ones from Designer Optics, which were these Betsey Johnson ones that my daughter picked out took quite a bit longer to ship, but they fit perfect, and the best part is that there's an extra set of lenses that were included with the order. Which for a 5-year old is probably the best thing ever. So now we're going to re-order my other daughter's glasses with Designer Optics. So I would say shipping is significantly longer (looking at like 3 weeks at least), but when they do arrive, they're very good quality. I would definitely recommend shopping for kids' glasses here.

Never Received When placing my order, the website said 1-3 business days for processing and 5-7 business days for shipping. It has been a month since I placed my order and customer support can't even tell me if the manufacturer has shipped the frames to them, much less how long it will be until I receive the glasses. The only good thing I can say is that my refund was issued promptly when requested. Update based on seller response: The only emails I received were vague responses to my inquiries essentially saying they didn’t know when they would get them and thanks for my patience… that went on for weeks with no actual updates provided.