Order arrived late Order arrived late. I ordered the item Thursday night, I requested for next day shipping and per UPS, since company used Next Day SAVER instead of Next Day, I had to wait for next business day for my package to arrive, which was Monday, and it has been sitting on my front door for several days since I went out of town. Plus color doesnt match with the description. Description says gold / brown but instead of brown, it is more of reddish - pink color.

Too much effort required to get it right I placed my order online and when it arrived, it was not correct. I ordered glasses and sunglasses and both had to be corrected. Once corrected, I love my glasses. I chose online ordering and uploaded my prescription thinking that would be easier but with this company it wasn't. I'm not sure why the representative I spoke to could not get it right. Love the product in the end but would not use this company again.

First time purchasing from this website I was honestly skeptical when I first ordered because of some of the reviews people left but I took a chance anyway because they were one of the only ones carrying the frames I wanted and offered the thinner lens. I purchased a pair of Nike frames with the high index lenses because one of my eyes has really poor sight and I didn’t want thick lenses. I got exactly what I wanted/needed and I’m so happy with my order. Growing up I always wore heavy glasses that hurt and these are the lightest glasses I’ve ever owned. Designer optics did such a wonderful job with these frames I forget they are even on my face haha. I usually don’t leave reviews but I felt like it was necessary to tell others I had a really great experience with them and the entire process (order processing/ delivery) took about two weeks. Will order from them again in the future!

Good Company I have had good luck with them. They phone support was top notch. They were supportive and knowledgeable. Price were good. I would have no problem recommending them to friends/family.

Not only was I not informed when my… Not only was I not informed when my order shipped, but now I understand from the return form/process that I will be charged a 20% restocking fee for ordering 3 or more pairs of glasses. I actually called DO and asked if doing this was acceptable/common. The employee said yes and did not mention any restocking fee. I am very unhappy, since I ordered almost $1000 of eyeglass frames. Also, the order took a long time. I ordered on August 21st, and I did not receive my order until September 30th.