First time purchasing from this website I was honestly skeptical when I first ordered because of some of the reviews people left but I took a chance anyway because they were one of the only ones carrying the frames I wanted and offered the thinner lens. I purchased a pair of Nike frames with the high index lenses because one of my eyes has really poor sight and I didn’t want thick lenses. I got exactly what I wanted/needed and I’m so happy with my order. Growing up I always wore heavy glasses that hurt and these are the lightest glasses I’ve ever owned. Designer optics did such a wonderful job with these frames I forget they are even on my face haha. I usually don’t leave reviews but I felt like it was necessary to tell others I had a really great experience with them and the entire process (order processing/ delivery) took about two weeks. Will order from them again in the future!

Order arrived late Order arrived late. I ordered the item Thursday night, I requested for next day shipping and per UPS, since company used Next Day SAVER instead of Next Day, I had to wait for next business day for my package to arrive, which was Monday, and it has been sitting on my front door for several days since I went out of town. Plus color doesnt match with the description. Description says gold / brown but instead of brown, it is more of reddish - pink color.

Too much effort required to get it right I placed my order online and when it arrived, it was not correct. I ordered glasses and sunglasses and both had to be corrected. Once corrected, I love my glasses. I chose online ordering and uploaded my prescription thinking that would be easier but with this company it wasn't. I'm not sure why the representative I spoke to could not get it right. Love the product in the end but would not use this company again.

I placed my order on a Wednesday and… I placed my order on a Wednesday and paid the extra postage for 2-day UPS delivery. Didn’t receive them until Tuesday the following week. Called customer service and they credited the extra postage fee. Sunglasses showed up and are very nice quality. Overall experience is great from the virtual try-on to ease in ordering. Will definitely buy from them again.

Got sunglasses that weren’t the color I… Got sunglasses that weren’t the color I wanted. Requested to return via email. Was told once I sent them back on my own dime they’d refund my money minus a 5.95 restocking fee. I returned the sunglasses and never heard from them again despite multiple emails requesting my refund. Do not do business with this company. They will ghost you if you return an item for a refund and you have to pay to return it and pay a stupid restocking fee.