Slow shipping, good product I ordered two pairs of glasses for both of my girls who needed glasses. One we went with another company, and one we went with DesignerOptics, paying around the same price. The first place we went with delivered super quickly. However, the glasses didn't fit quite right and they were just okay. The ones from Designer Optics, which were these Betsey Johnson ones that my daughter picked out took quite a bit longer to ship, but they fit perfect, and the best part is that there's an extra set of lenses that were included with the order. Which for a 5-year old is probably the best thing ever. So now we're going to re-order my other daughter's glasses with Designer Optics. So I would say shipping is significantly longer (looking at like 3 weeks at least), but when they do arrive, they're very good quality. I would definitely recommend shopping for kids' glasses here.

Never Received When placing my order, the website said 1-3 business days for processing and 5-7 business days for shipping. It has been a month since I placed my order and customer support can't even tell me if the manufacturer has shipped the frames to them, much less how long it will be until I receive the glasses. The only good thing I can say is that my refund was issued promptly when requested. Update based on seller response: The only emails I received were vague responses to my inquiries essentially saying they didn’t know when they would get them and thanks for my patience… that went on for weeks with no actual updates provided.

Not only was I not informed when my… Not only was I not informed when my order shipped, but now I understand from the return form/process that I will be charged a 20% restocking fee for ordering 3 or more pairs of glasses. I actually called DO and asked if doing this was acceptable/common. The employee said yes and did not mention any restocking fee. I am very unhappy, since I ordered almost $1000 of eyeglass frames. Also, the order took a long time. I ordered on August 21st, and I did not receive my order until September 30th.

Good Company I have had good luck with them. They phone support was top notch. They were supportive and knowledgeable. Price were good. I would have no problem recommending them to friends/family.

This is my third pair of Designer… This is my third pair of Designer shades that I've used the frames for my prescription glasses with transition. I love them all. Love the discount prices even more. Prompt no hassle ordering and delivery. My go to for glasses. Thanks Designer Optics, I'm spreading the word too.