TAY YC
SGTR90 Polarized Bifocal Reading Sunglasses TH6145PGSG × 1 Before my purchase, I made enquires via email, and was almost immediately receives replies. even when I further make enquires, similarly was answered immediately. after I made the purchase, it was delivered ahead of time line. after using the sunglasses for a few days, I find it a little too tight fitting. when I inform via email about it, was offered a discount of 50%. Truely a satisfying experience.
Courty
GBChanged from 1 star to 4 stars Product is fantastic. Have changed my review from 1 star to 4 as the glasses are amazing quality. There was no notification of a delivery or when they would arrive. Just a delay email. So order suddenly came unannounced after I had complained. Worth waiting for. My original review was this: No sign of my order other than an automated response about shipping problems. I thought they were made in the UK. Paid weeks ago, no idea if or when they are coming. Off to the chemists to buy some more glasses now. Third pair bought since ordering and paying for them with Eyekeeper.
Kim
GBNo glasses after 2 weeks I have ordered glasses form this company on 1.8.23 money left my account on 2.8.23 and still no sign of delivery or update from the company. Trying to use their online chat with no response!!! Will endeavour to get a refund via paypal. Editing this review as I received the glasses the afternoon following this review. The glasses are great and I have compliments on the colours. If you are ordering with the company expect a 10 day wait for deliver!
CYNTHIA MARTINEZ
GBThe glasses didn't fit I just had great customer service. I had 5 pairs of reading glasses I ordered and I contacted Eyekeeper because they did not fit my head and felt like they would fall off my nose. They were screwless. Eyekeeper recommended glasses with screws and I accepted the change. They shipped me another set free of charge. Several customer service reps were involved in the emails we engaged in, they were all nice and professional. The new pairs fit me just right and I am very happy. I will always buy my glasses from Eyekeeper.
Esther
GBI had an issue with one pair of glasses… I had an issue with one pair of glasses and straight away the company resolved the problem without any hesitation and a new pair arrived in no time. It’s very rare to have a company respond so quickly and I’m very grateful for that 👏I would recommend this company to anyone, in fact I have to a couple of friends.