customer tony t
GBWrong reader mag came and seller would do nothing I ordered the 5 pack of 4.25 readers including 1 sunglass pair. Unfortunately, the package came and the glasses were 1.25 totally unusable. Contacted seller and they would not correct their error. Next tried to return them at my expense and they were listed as nonreturnable not disclosed by them or amazon until after problem. Not a trustworthy company found out several buyers had same issue. Buyer beware.
m00se
GBI emailed EyeKeeper customer support… I emailed EyeKeeper customer support asking if a pair of clip on sunglasses that broke had a warranty or could I still purchase another pair. The support team has been so nice and professional. They do stand by their product. They sent me a free pair at no cost.
Andrew Sibree
GBGarbage product and product return to USA I waited weeks for the product to turn up which then turns out to be the MOST uncomfortable pair of safety goggles ever made, the quality is rubbish and then the refund policy requires mailing them back to the USA. This company is a total con, avoid like the plague. Strange isn't it how the reviews are basically 5/5 or 1/5 I suspect the 1/5 are completely false
Alice Childs
GB8 days ago I placed an order 8 days ago I placed an order. Emailed me a shipping number but nothing since. Emailed their customer service asking for an update. No response. Will be contacting the bank to reverse the charge very soon. Not impressed!!!!
CYNTHIA MARTINEZ
GBThe glasses didn't fit I just had great customer service. I had 5 pairs of reading glasses I ordered and I contacted Eyekeeper because they did not fit my head and felt like they would fall off my nose. They were screwless. Eyekeeper recommended glasses with screws and I accepted the change. They shipped me another set free of charge. Several customer service reps were involved in the emails we engaged in, they were all nice and professional. The new pairs fit me just right and I am very happy. I will always buy my glasses from Eyekeeper.