Kim
GBNo glasses after 2 weeks I have ordered glasses form this company on 1.8.23 money left my account on 2.8.23 and still no sign of delivery or update from the company. Trying to use their online chat with no response!!! Will endeavour to get a refund via paypal. Editing this review as I received the glasses the afternoon following this review. The glasses are great and I have compliments on the colours. If you are ordering with the company expect a 10 day wait for deliver!
CYNTHIA MARTINEZ
GBThe glasses didn't fit I just had great customer service. I had 5 pairs of reading glasses I ordered and I contacted Eyekeeper because they did not fit my head and felt like they would fall off my nose. They were screwless. Eyekeeper recommended glasses with screws and I accepted the change. They shipped me another set free of charge. Several customer service reps were involved in the emails we engaged in, they were all nice and professional. The new pairs fit me just right and I am very happy. I will always buy my glasses from Eyekeeper.
customer tony t
GBWrong reader mag came and seller would do nothing I ordered the 5 pack of 4.25 readers including 1 sunglass pair. Unfortunately, the package came and the glasses were 1.25 totally unusable. Contacted seller and they would not correct their error. Next tried to return them at my expense and they were listed as nonreturnable not disclosed by them or amazon until after problem. Not a trustworthy company found out several buyers had same issue. Buyer beware.
Gareth Parry
GBTotally wrong prescription, when they finally arrived Update! Glasses finally arrived. However, this was not good news as none of the 4 pairs I bought are the right prescription, despite the glasses being marked up as the right prescription. Not even close and are impossible to use. Another disappointed customer. Don't seem to deliver unless you check the tracking app, and in order to do that , you have to give them access to everything on your phone. Very dodgy. Do not use. I have written off the money I sent them, as the only way to contact them, again, requires they have access to everything.
TAY YC
SGTR90 Polarized Bifocal Reading Sunglasses TH6145PGSG × 1 Before my purchase, I made enquires via email, and was almost immediately receives replies. even when I further make enquires, similarly was answered immediately. after I made the purchase, it was delivered ahead of time line. after using the sunglasses for a few days, I find it a little too tight fitting. when I inform via email about it, was offered a discount of 50%. Truely a satisfying experience.