If I could give a 0 I would If we could give 0 stars we would. Buyer beware! We received the glasses however none of the frames came as pictured. If you are only ordering black frames you are okay. If you pick any color frame be prepared for it to come looking like it is black. We bought 8 pairs and the only ones that were correct were a gold metal pair and 2 black pairs.... Even through emails the employee writing my wife and I sent one of our pictures back claiming it was a black pair we ordered when it was actually supposed to be dime (leopard color). If the employees can't tell a difference that says something. Do not patronize this business. I am just calling my money a loss.

If you are considering buying from this store, now you have a valid reason not to. I do not usually write reviews, but this time I have to make an exception. I want to review, particularly, their horrendous and unprofessional customer service. Despite my calm and rational approach to obtain a solution for my problem, this one particular representative was constantly demeaning and inappropriate. I asked to speak to another customer representative - he refused. I requested to speak to his boss - he refused. I demanded to speak with any other person that works in the company - he refused. At one point, he even outright lied telling me "there is no one else in here but me", when I can clearly hear people talking in the background. Without my problem being resolved, he hanged up stating, "I spent too much time talking to you already." This is completely unacceptable, and I wish for no one ever to experience this kind of service. Also, apparently, this company writes their own reviews - as evident by a representative 5-star review at the bottom. That is absolutely unsettling. If you are considering buying from this store, now you have a valid reason not to.

I recommend this site to everyone I recommend this site to everyone. Every pair of glasses I have received for my family has been excellent. We have all been very happy. This is a 5 star company. Madeleine Jones

These glasses have saved me a fortune… These glasses have saved me a fortune in frames for my grandson who has ADHD & breaks (or loses) his glasses at least once a month. The website is simple to use & once you have ordered, the glasses are shipped quickly. I would recommend this website to anyone who needs to spend less money on their glasses.

Incompetent Still waiting for my glasses after a month. So much for 7-10 days. They needed up my lenses which they said was their error but the would fix it and rush my order. That was 2 weeks ago order still hasn't shipped, communication is ok you just have to decipher what they are saying. If I do not get a straight answer soon I may cancel my order. One thing is certain I will NEVER order from this company again!