Kate
GBA Customer Support Nightmare - Poor Products I recently had the displeasure of experiencing what can only be described as a customer support horror show with Eyeweb.com. From start to finish, my encounter with their support team left me more frustrated than satisfied. Very poor products and pathetic support. Don't even pick a call. Not recommended at all.
Peter Lyas
GBVery kind and well mannered people… Very kind and well mannered people communicates great and in a timely fashion I would recommend this company eyeweb.com to anyone who needs safety prescription glasses. Thank you again eyeweb.com
Dusty
GBThe customer service from Sarah was…Customer service like the old days, caring and thoughtful. The customer service from Sarah was awesome, with in moments the issue I was having was resolved and Sarah made my experience enjoyable. Thank you so much Sarah.
Laurie Waller
GBNew Safety glasses I recently purchased my company issued safety glasses thru Eyeweb. From the beginning to the end the process was flawless. I love my new safety glasses and I’m encouraged to wear them more because they’re comfortable! Thank you Eyeweb!
Ken
GBMinor issue, major inconvenience. I broke my frames. Four months until my next eye exam, I found a Frame Only option available at eyeweb.com. w/ 1-3 day shipping on my discontinued frames. After processing the receipt indicated the item would be shipped in 7-10 days pended lens install. Next business day, emailed customer service, confirming item would be shipped immediately w/o lenses. CS was prompt with bad news. Won't ship without lenses, the system should not have offered them that way. They granted a full refund but what I need is to be able to see before a trip at the end of the week. Now I have to start the search from scratch.