Karen Oliver
GBI first ordered a pair without my… I first ordered a pair without my prescription lens just to see what they were like and I loved them so I ordered another pair with my daughter who works as an optician .so she ordered in her name of the exact same pair. And I have to say I'd never had got a frame so lovely from the shop she works at or any other. I had variable focal gray sun tint and anti-glare. . they came through and are just perfect. My daughter didn't have to amend anything.its the only pair of classes I've had that I keep on all the time because I can't tell i have them on. All the others I've had spent most of the time on top of my head.The service was excellent postage was excellent and the price was outstanding
Tresa Kirkland
GBBought a pair of glasses on October… Bought a pair of glasses on October 25th, the only thing I have received thus far is a tracking number that leads to nowhere. The only information I have been getting since November 2nd is that the package is on its way to the post office. I have contacted the seller on at least five (5) occasions and keep getting the runaround. On two occasions they offer to give me a discount on my next purchase. Why would I purchase another pair of glasses when I haven't received the first one. Most disturbing, they do not want to grant a refund. I had to file a dispute through my bank.......Terrible service.
Jazz Mancinni
GBAbsolutely perfect prescription sunglasses Ordered 2 frames both with Prescription sunglass lenses, wow they are amazing! Everything about them is perfect and I only paid £48 including postage for both. They supply tracking details so you can keep up to date on the progress of your order and postage. Mine took 19 days from ordering to being delivered today. So happy highly recommend..
DM
CAMissing Package, Poor Customer Service Poor customer service that's the same as others describe here. Nihao did not put a complete address on the package (missing the apt. number) and it was returned to sender. It's now been a full month of back and forth of Nihao passing the buck, asking us to open a missing package claim with USPS. This is something we cannot do as it's the shipper's responsibility. We have told them this numerous times and it's always the same response. This is very poor customer service and we're out glasses and they don't seem to want to provide a refund. You get what you pay for indeed. I'd rather pay double and just have a pair of glasses then endlessly deal with this sort of behaviour. There are so many other providers—stay away from Nihao.
Isaac Livingstone
CAHeaven sent! I’ve ordered these pair as suggested by a friend. Not sure about what to expect but a providentially opportunity came to light upon receiving these gorgeous & functional glasses to my complete surprise. I kissed & hug my wife to my delight that I could finally see her visibly within my sight. Thank you Nihao‼️