Horrible customer service!!! Horrible customer service! I received the wrong glasses ordered. It took them several days to respond to my inquiry/grievance. Additionally, no one was ever available when I called their “so called” business line during their stated business hours. When they finally got back to me, they wanted me to pay additional money for the same glasses I ordered in a different color. Completely unacceptable! I’m waiting on a FULL refund. As far as I’m concerned, they’re con artists. Save yourself time and money! Don’t do it!!!

My glasses are gorgeous! My glasses are gorgeous - I get compliments where ever I go! Even the girls in Visique Botany admire them and understand completely why I buy the frames from Nihao, they just don’t stock ‘cool’ modern frames like the frames from Nihao. Love the ‘Try On’ application and delivery quick!!!

I have been purchasing from Nihao for… I have been purchasing from Nihao for many years. I did have one problem once with a new prescription, I had entered it wrongly, completely my fault,and Nihao at least offered huge discounts on correct glasses. Since then I have had no issues whatsoever. Prompt delivery, excellent service. And I live in Australia.

Great Glasses Ordered 3 pair of glasses with the blue lens and cats eye look absolutely love them all. Will definitely be ordering again and am others to your site for sunglasses and other glasses. Easy to order and sent efficiently.

Extremely Dissappointed I placed my first order on January 26th for one (1) pair of frames, no prescription, just frames. I had a hard time getting my $5.00 discount applied for my first order but I was able to get that resolved. I spoke to my friend and she ordered three (3) pairs of glasses at the beginning of February and got them last week. I am extremely disappointed and annoyed with the time that its taking to receive my order. I had an appointment with my ophthalmologist yesterday and I had hoped to have received my new frames so that I could get my new prescription put in them. However, its March 5th and I still haven't received them.