Nihao Optical

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3.45
Based on 20 Reviews

5

60.00%

4

0.00%

3

0.00%

2

5.00%

1

35.00%
About Nihao Optical

Stylish Prescription Glasses&Affordable Eyeglasses online On Nihao, we care about not only your vision but also your fashion. Thus, we try our best to design and manufacture the glasses with our highest standard and ship them to you in the best swift ...

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Noreen
GB

Impressed Very impressed with these guys - glasses are fabulous , great colours and styles - response to updates on shipping to UK were excellent . Fun spex that do the job and value for money

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Chay Greenberg
CA

Disgraceful customer service With a pandemic raging, I opted to purchase glasses online for the first time. The pair I chose arrived in good time, and were as attractive as pictured. However, within 24 hours, they actually fell apart into two pieces! I did try putting them back together, but the next day they fell apart once again. I contacted the Support department, and requested a 'client-centric' response. What I got was an offer to be sent a new frame, into which I was to transfer the lenses from the broken pair myself. When I replied that I was unable to do this, the response was a youtube instruction video, and/or the suggestion to go to an optometrist! I expressed my profound disappointment....new glasses should not be DIY project. I had NEVER encountered such customer service from a company that sold a clearly defective product, and was again offered either a replacement frame for free, OR a new pair, provided I paid the shipping costs. Outrageous! Neither I, or anyone else I care about, will ever give this company one cent again.

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steven
GB

I can understand the 28% bad reviews I can understand the 28% bad reviews, I also purchased glasses had a difficult time tracking them and when they arrived via USPS (United States Postal Service) they where returned to sender due to incorrect address, I spent allot time trying to contact customer service, when finally they advised USPS must have made mistake, we did not. and here i sit with no glasses, and no refund. cant cancel order as they apply 20% penalty even thou the shipping courier says it was an incorrect mailing address. Be careful, i got what i paid for.....right.....

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Patsy Rowley
GB

Very reasonable price for frames and… Very reasonable price for frames and postage. Speed of delivery as you would expect as they are coming from China. I could track the parcel en route. Good quality and sturdy product. I will buy from them again when I need another pair.

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Curtis Bishop
GB

Totally Sold on Nihao I saw a Nihao ad on facebook and decided to visit the site. I saw a pair of glasses I loved and placed my order. It took a little longer to get them than I expected, however they are perfect in every way. High quality, low cost, and I get compliments on them all the time.

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