Great Glasses Ordered 3 pair of glasses with the blue lens and cats eye look absolutely love them all. Will definitely be ordering again and am others to your site for sunglasses and other glasses. Easy to order and sent efficiently.

I was a bit worried about whether I… I was a bit worried about whether I would receive my glasses or not after reading some reviews. BUT! They came in one week and are absolutely perfect! High fashion, beautiful glasses. I’m so impressed- which is also why I’m writing a review. They come with a little tool kit to adjust the arms if needed. The frames were so affordable I will definitely buy my next pair from here. My experience was excellent

I have been purchasing from Nihao for… I have been purchasing from Nihao for many years. I did have one problem once with a new prescription, I had entered it wrongly, completely my fault,and Nihao at least offered huge discounts on correct glasses. Since then I have had no issues whatsoever. Prompt delivery, excellent service. And I live in Australia.

Missing Package, Poor Customer Service Poor customer service that's the same as others describe here. Nihao did not put a complete address on the package (missing the apt. number) and it was returned to sender. It's now been a full month of back and forth of Nihao passing the buck, asking us to open a missing package claim with USPS. This is something we cannot do as it's the shipper's responsibility. We have told them this numerous times and it's always the same response. This is very poor customer service and we're out glasses and they don't seem to want to provide a refund. You get what you pay for indeed. I'd rather pay double and just have a pair of glasses then endlessly deal with this sort of behaviour. There are so many other providers—stay away from Nihao.

Horrible customer service!!! Horrible customer service! I received the wrong glasses ordered. It took them several days to respond to my inquiry/grievance. Additionally, no one was ever available when I called their “so called” business line during their stated business hours. When they finally got back to me, they wanted me to pay additional money for the same glasses I ordered in a different color. Completely unacceptable! I’m waiting on a FULL refund. As far as I’m concerned, they’re con artists. Save yourself time and money! Don’t do it!!!