Nihao Optical

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3.45
Based on 20 Reviews

5

60.00%

4

0.00%

3

0.00%

2

5.00%

1

35.00%
About Nihao Optical

Stylish Prescription Glasses&Affordable Eyeglasses online On Nihao, we care about not only your vision but also your fashion. Thus, we try our best to design and manufacture the glasses with our highest standard and ship them to you in the best swift ...

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steven
GB

I can understand the 28% bad reviews I can understand the 28% bad reviews, I also purchased glasses had a difficult time tracking them and when they arrived via USPS (United States Postal Service) they where returned to sender due to incorrect address, I spent allot time trying to contact customer service, when finally they advised USPS must have made mistake, we did not. and here i sit with no glasses, and no refund. cant cancel order as they apply 20% penalty even thou the shipping courier says it was an incorrect mailing address. Be careful, i got what i paid for.....right.....

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freedom clay
GB

Horrible customer service!!! Horrible customer service! I received the wrong glasses ordered. It took them several days to respond to my inquiry/grievance. Additionally, no one was ever available when I called their “so called” business line during their stated business hours. When they finally got back to me, they wanted me to pay additional money for the same glasses I ordered in a different color. Completely unacceptable! I’m waiting on a FULL refund. As far as I’m concerned, they’re con artists. Save yourself time and money! Don’t do it!!!

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Emma Durbridge
AU

I was a bit worried about whether I… I was a bit worried about whether I would receive my glasses or not after reading some reviews. BUT! They came in one week and are absolutely perfect! High fashion, beautiful glasses. I’m so impressed- which is also why I’m writing a review. They come with a little tool kit to adjust the arms if needed. The frames were so affordable I will definitely buy my next pair from here. My experience was excellent

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sonja egner
AU

I have been purchasing from Nihao for… I have been purchasing from Nihao for many years. I did have one problem once with a new prescription, I had entered it wrongly, completely my fault,and Nihao at least offered huge discounts on correct glasses. Since then I have had no issues whatsoever. Prompt delivery, excellent service. And I live in Australia.

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Denise
GB

Extremely Dissappointed I placed my first order on January 26th for one (1) pair of frames, no prescription, just frames. I had a hard time getting my $5.00 discount applied for my first order but I was able to get that resolved. I spoke to my friend and she ordered three (3) pairs of glasses at the beginning of February and got them last week. I am extremely disappointed and annoyed with the time that its taking to receive my order. I had an appointment with my ophthalmologist yesterday and I had hoped to have received my new frames so that I could get my new prescription put in them. However, its March 5th and I still haven't received them.

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