Ruth Kell
GBI ordered glasses from Kooper Eyewear… I ordered glasses from Kooper Eyewear which arrived damaged and also were not of good quality. I was disappointed due to all the apparently good reviews they have. When I contacted them Genevieve in customer service was really helpful and made me feel at ease and helped me with the return process. I have now returned the glasses and they arrived on 20th June but I am yet to receive my refund. I have tried twice over the last few days to email the support email to get in touch with Genevieve but I am getting undeliverable replies. I have tried to follow their store link on my original emails and it now looks like the store doesn’t exist. So not only am I a pair of glasses down, I am also over £40 down because I cannot get hold of anyone and my refund hasn’t been processed. Would NOT recommend.
Michelle
GBThese glasses are amazing These glasses are amazing! I’ve noticed a real difference wearing them. They look great too! I received excellent customer service and would 100% recommend!
Aimee May Evans
GBI ordered some blue light glasses from Kooper I ordered some blue light glasses and I absolutely love them when I opened the package they was a scratch on the lenses. I messaged the customer service who then sent me a new pair straight away. I would definitely recommend them again and again they have helped my eyes so much as I sit at a computer all day - save room day headaches have gone!!!
Alex
GBterrible quality I bought a pair of blue light filtering glasses and my first impression was the overall quality of these glasses is terrible, something you would find at a Skegness market. The lenses wobble within the frame, the lenses were scratched, and the frame itself is made from very cheap plastic to the point where it feels as flimsy as the glasses you get from the cinema to watch 3D films. I can say that the lenses do filter blue light and do work In that aspect but I would not pay £30 for another pair again.
Tiago
GBI’m giving this rating based on the… I’m giving this rating based on the quality! yes, they exchange my first ones cause they came scratched but they are bad quality, to be honest.. the lenses don’t protect so much, if nothing.. sorry but it’s true