Alinka Victoria Novak
THGreat customer service I had ordered from kooper before and unfortunately my glasses had broke so i ordered a replacement pair. There was problems with shipping yet Genevieve in customer care gave great service and really helped me out a lot. I finally received my new pairs. Thank you Genevieve!
Janice Marie Karsenty
GBThe moral of the story is..... I ordered the children's blue light glasses to be sent as a gift for both my grandchildren. The package was never received even though it had been marked as "delivered" by the carrier company. I opened an investigation with the carrier. No luck. I spoke with the head of customer service at KOOPER and she and the company agreed to re-send the order. I received the glasses today and the grandchildren are getting cute protective glasses, but most importantly, a story from me about the honesty of this company and how they have earned my allegiance. Many thanks, Genevieve and KOOPER.
Karina D
GBIn love with Kooper glasses I have ordered a new set of blue light glasses from Kooper and they arrived very soon. Using them everyday and cannot fault them. Few of my friends already purchased them too since they are not only protecting from harmful blue light but they are also super fashionable! Highly recommended if you are looking for blue light glasses👍🏻
Ruth Kell
GBI ordered glasses from Kooper Eyewear… I ordered glasses from Kooper Eyewear which arrived damaged and also were not of good quality. I was disappointed due to all the apparently good reviews they have. When I contacted them Genevieve in customer service was really helpful and made me feel at ease and helped me with the return process. I have now returned the glasses and they arrived on 20th June but I am yet to receive my refund. I have tried twice over the last few days to email the support email to get in touch with Genevieve but I am getting undeliverable replies. I have tried to follow their store link on my original emails and it now looks like the store doesn’t exist. So not only am I a pair of glasses down, I am also over £40 down because I cannot get hold of anyone and my refund hasn’t been processed. Would NOT recommend.
juan camilo ramirez giraldo
COMy sister did some shopping a couple of… My sister did some shopping a couple of months ago on the website. when the glasses arrived I really liked the quality of the product. This time I am the one who does the shopping and once again I can say that the product is excellent.