Horrible customer service. Untrustworthy, dishonest, disrespectful Similar experience like others. I tried to contract them by calls and emails. I called the number on the website, it go to voicemail automatically. Yes, it is like other people said. They NEVER return my call. Emails, NEVER replied. I've called more than 20times, emailed 3 times. Order #6316. I'd like to cancel my order. Update1: They replied me here after posting this review. But never replied emails or calls. I was keeping calling and calling. They never respond. Untrusted, disrespectful. I've contract you in less 1 hr when I placed the order. Why won't you just answer the phone to make it easy? Horrible customer service. I WANT MY MONEY BACK.

I am thoroughly impressed with this… I am thoroughly impressed with this site. I ordered a pair of Ray-Ban Aviators with green lenses. The site was simple. The price was great. I actually called them to change my shipping address and they were very courteous. Shipping was very fast (especially the processing-- they didn't send me an automated tracking number only to take two days to process the order.) My glasses arrived with a case, with a cleaning cloth. Flawless, new, authentic Ray-Bans. TYVM Eyewear District!

Great customer service! Easy ordering process and product was as advertised. This was a gift for my granddaughter and as it turns out not a proper fit. I reached out to customer service and was very quickly responded to by Eli who walked me through until my refund was complete.

I highly recommend Eye wear district I highly recommend Eye wear district. I ordered a pair of Oakley sunglasses and am very impressed with the customer service. I did not receive the sun glasses when expected but life happens so when I sent an email I received a phone call with in a few hours and the order was looked at and when the mistake was found the glasses where not shipped it was immediately fixed. A set of sunglasses was sent out and I have already received them. They look great and I am very pleased. Thank you. Roger

Is eyeweardistrict.com is a legitimate business? I came here to actually find out if eyeweardistrict.com is a legitimate business. I placed an order October 11th (Order#406-x) (date confirmed by eyeweardistrict.com 10/11/2019) I also happened to have paid for expedited shipping, I've sent 2 emails following up on order ...... no reply whatsoever. According to PayPal, funds have been claimed but no order update since payment.