Horrible customer service. Untrustworthy, dishonest, disrespectful Similar experience like others. I tried to contract them by calls and emails. I called the number on the website, it go to voicemail automatically. Yes, it is like other people said. They NEVER return my call. Emails, NEVER replied. I've called more than 20times, emailed 3 times. Order #6316. I'd like to cancel my order. Update1: They replied me here after posting this review. But never replied emails or calls. I was keeping calling and calling. They never respond. Untrusted, disrespectful. I've contract you in less 1 hr when I placed the order. Why won't you just answer the phone to make it easy? Horrible customer service. I WANT MY MONEY BACK.

Poor customer service Poor customer service I tired to contact the phone number that’s listed in the website it straight goes to voicemail, left 4 voicemail never returned my call, I tired to contact by email, guess what, no one responded either, I followed the steps listed in the website for return for refund, I returned my item, it was received and I am hoping to see the refund into my account since it has not passed 14 days of delivery date. I hope at least you will have someone to read this and try to improve lol By the way, the item quality was a poor as your customer service.

Fantastic product and incredible Service! Purchased two pairs of sunglasses from this site. Arrived the very next day. Items were packaged very well, couldn't be happier with the service provided and the price was outstanding. Will be back for more. Thanks!

I've used EyewearDistrict twice in the… I've used EyewearDistrict twice in the past 6 months. The first order went smoothly and I was super excited when I saw another pair I liked. The second order had an issue with USPS where it showed delivered but I hadn't received it. I reached out to EyewearDistrict and they contacted USPS on my behalf. Sure enough, 2 days later the package arrived in my mailbox! Good service....Awesome shades...

I highly recommend Eye wear district I highly recommend Eye wear district. I ordered a pair of Oakley sunglasses and am very impressed with the customer service. I did not receive the sun glasses when expected but life happens so when I sent an email I received a phone call with in a few hours and the order was looked at and when the mistake was found the glasses where not shipped it was immediately fixed. A set of sunglasses was sent out and I have already received them. They look great and I am very pleased. Thank you. Roger