Poor customer service Poor customer service I tired to contact the phone number that’s listed in the website it straight goes to voicemail, left 4 voicemail never returned my call, I tired to contact by email, guess what, no one responded either, I followed the steps listed in the website for return for refund, I returned my item, it was received and I am hoping to see the refund into my account since it has not passed 14 days of delivery date. I hope at least you will have someone to read this and try to improve lol By the way, the item quality was a poor as your customer service.

I highly recommend Eye wear district I highly recommend Eye wear district. I ordered a pair of Oakley sunglasses and am very impressed with the customer service. I did not receive the sun glasses when expected but life happens so when I sent an email I received a phone call with in a few hours and the order was looked at and when the mistake was found the glasses where not shipped it was immediately fixed. A set of sunglasses was sent out and I have already received them. They look great and I am very pleased. Thank you. Roger

Horrible customer service. Untrustworthy, dishonest, disrespectful Similar experience like others. I tried to contract them by calls and emails. I called the number on the website, it go to voicemail automatically. Yes, it is like other people said. They NEVER return my call. Emails, NEVER replied. I've called more than 20times, emailed 3 times. Order #6316. I'd like to cancel my order. Update1: They replied me here after posting this review. But never replied emails or calls. I was keeping calling and calling. They never respond. Untrusted, disrespectful. I've contract you in less 1 hr when I placed the order. Why won't you just answer the phone to make it easy? Horrible customer service. I WANT MY MONEY BACK.

Extremely satisfied customer! I haven't received my frames yet, as I only ordered 24 hours ago. But I received a text and email this afternoon stating that my order has been shipped already! I'm looking forward to receiving them and I plan on ordering more frames in the near future. Fantastic selection and great prices!

Ditto to all of the neg reviews! Ditto to all of the neg reviews! I wish I had read the reviews before purchase. Order # 6539 Where are they? update 10/21...they claim they refunded me weeks ago (via this review) but there is no refund! What a sleezy buisness!!!