Trying to return an item Trying to return an item. Have reached out for assistance twice now and no one will return my emails. Plus it seems you charge your customers return shipping which most established companies do not. Most likely my last order from your company.

Scam Scam. I was tricked into a duplicate order. Paid through Sezzle who debited my bank card immediately for the first installment- they won't refund until they get a response from the merchant. Merchant is GlassesEtc Their phone number does not exist. Their customer service number does not respond to calls and no contact person is available. I had to have my bank refund the money as a fraud claim.

Scammers my order number is #52437 I made the purchase on August 24 and so far they haven't given me the shipping number, I've called many times 18885020439 they don't answer, I've still sent them emails and nothing! I have entered their social networks and the comments of the clients are disastrous, most of them have been scammed without a refund. I bought them through SEZZLE and I am in a dispute to cancel the order and they give me my money back

Glasses have visible stain on bridge of… Glasses have visible stain on bridge of glasses. No discount was offered on defective glasses when I brought it or their attention. Quite Poor customer service. All was offered after I emailed pictures and complaint was 15 percent off next purchase which is the current site promotion going on.

I will definitely be purchasing again I will definitely be purchasing again. Shipping was 3 weeks which is expected for designer products, I am used to that frequently ordering from UK. The company will email/text updates with shipping and they are very on point! I am in love with GlassesEtc