Very very helpful crew, answers super fast! I had a problem with my glasses being out of stock but I was contacted immediately and was helped to figure out what I wanted to do. I ended up just waiting for the ones I wanted to come back in stock but they kept me updated with the order and I changed my address as well and they helped changed the address over. Very helpful and I love my glasses!

Scam Scam. I was tricked into a duplicate order. Paid through Sezzle who debited my bank card immediately for the first installment- they won't refund until they get a response from the merchant. Merchant is GlassesEtc Their phone number does not exist. Their customer service number does not respond to calls and no contact person is available. I had to have my bank refund the money as a fraud claim.

I am trying to return a pair of sun… I am trying to return a pair of sun glasses and no one can tell me how to do it . I would like to exchange them for another pair . No one is being helpful at all. They have no damage and it has been 5 days since I received them.

I made a purchase on 6/8 I made a purchase on 6/8, and after 2 weeks of not hearing anything I emailed customer service about when my order would ship. I never got a response, but coincidentally the same day I got a notice that my order shipped. I was never alerted that the product I ordered was on back order or anything, and I waiting 3 weeks for my purchase that was supposed to ship in 3-5 days. I will not be ordering from Glasses Etc again, they didn’t even answer my inquiry email.

Didn't get a 5 Star only because they… Didn't get a 5 Star only because they showed my item to be in Stocked then it wasn't. Kept trying to get me to purchase another brand in stocked. 3 attempts then money was refunded at a fast rate.