Ana-Paula Ferreira
GBScam Scam. I was tricked into a duplicate order. Paid through Sezzle who debited my bank card immediately for the first installment- they won't refund until they get a response from the merchant. Merchant is GlassesEtc Their phone number does not exist. Their customer service number does not respond to calls and no contact person is available. I had to have my bank refund the money as a fraud claim.
Muti Sufi
GBTrying to return an item Trying to return an item. Have reached out for assistance twice now and no one will return my emails. Plus it seems you charge your customers return shipping which most established companies do not. Most likely my last order from your company.
david
CAGlasses have visible stain on bridge of… Glasses have visible stain on bridge of glasses. No discount was offered on defective glasses when I brought it or their attention. Quite Poor customer service. All was offered after I emailed pictures and complaint was 15 percent off next purchase which is the current site promotion going on.
hernandez perez
GBFraudulent company you stole almost 300… Fraudulent company you stole almost 300 hundreds dollars from. Me.complaint about it and still not received my money it's been almost 2 months and I didn't even received a tracking info I will call my bank and report your company also will post about it in your reviews
William Lei
CAThis is fraud company This is fraud company. They just steal money from me. I placed an order about US$500 on Feb. 18, 2021. In April, GlassesEtc sent me an email they didn't have in stock. I asked refund. GlassedETC was lying that refund was deposited on April 28, however GlassesETC couldn't provide any evidence like receipt showing his refund. In my credit card account, no any refund from GlassesETC. This company is complete fraud company, cheating and lying to buyers.