EXCELLENT customer service! Our bulldog, Gumbeaux, decided that my daughter's glasses would make a tasty treat. He ended up breaking the lens. Blue Light Kids absolutely stands by their warranty that if ANYTHING happens to your glasses, they will replace them. When I told them what happened, I had to fill out a small form and send pictures of the glasses. Less than 24 hours later my daughter's new glasses are on the way! So simple! AND this all took place over Thanksgiving! For them to be this on top of it over a holiday is amazing. They are also so friendly! No need to shop anywhere else. ☺️☺️

Amazing customer support & guarantee go above and beyond my expectations for sure My daughter left hers out at night & our puppy decided it would b a good chew toy & they were in pieces by morning. I lent her mine for now & was just coming back to order a second set, when a comment by another lady sounded similar to my story, and they said they would replace them. I knew there was a warranty, but i thought that was just like normal break liability. I contacted BlueLightKids & they shipped me a replacement set right away. Wish i had realised this months ago, thank you. I'll definitely b referring more of my parent friends to you ♡

"I ordered a pair for all three of my… "I ordered a pair for all three of my children and received them in a timely manner. One of my boys wanted a red pair. We ordered what looked like red, when they showed up they were more magenta! I sent Blue Light Kids an email explaining the situation. They immediately responded and advised me to go pick the correct one and let them know which pair and they would send them for free and no need to return the wrong pair! I find this amazing and wonderful as I do not have time to run to the post office in these days of covid. Thank you so much for your excellent customer service and magnificent timely replacement it only took about a week to complete all this and get our new pair!"

"I ordered 2 pair "I ordered 2 pair. I grew concerned when after a week from the original email saying they were on their way I hadn't received them and the tracking number showed no update. I emailed my concern and got a quick response as to where my order was with the delivery carrier. They arrived the next day. I've noticed a difference when my son wears these compared to when he doesn't. He's very iPad obsessed so initially I didn't expect much but figured it wouldn't hurt to try as he can be so rude after playing. That has really toned down since wearing these glasses."

Great Product that matches their Customer Focus We are excited that this product exists! We quickly placed an order, but in our haste managed to order a wrong pair. When we received the invoice and noticed our snafu, Blue Light Kids Customer Support responded quickly and patiently worked with us to get the order corrected. Customer Service of this level is delightful and pleasant. We recommend them purely on our experience with their personal details. Looking forward to the product and ordering more as the need arises!