I mashed my glasses i just received my broken glasses back from eyeglassdepot. i followed all instructions, sent them in after a representative checked my photograph of the broken temples, received notice that they had them and forwarded them to their repair people, and notice they were on their way back to me. i opened the little envelope contained them, put them on, and, wow just like new again thanks so much!

So far - Very good - Now lets see what happens.... So far, this company has been top notch. They immediately responded to my email saying the prepaid postage label was not attached to the confirmation email. when I say immediate, we are talking about 60 seconds. If the rest of the transaction goes like this, I will be very pleased. I will keep this review updated.

ONE STAR IS TOO MANY ONE STAR IS TOO MANY TOTAL SCAM AND RUDE BEHAVIOR DONT FALL FOR IT- they like to say people are posting from their competitors. I am not a competitor I am a regular person trying to warn others to be aware of this companies practices so you don’t waste your time with these bozos

SCAMMMMMM Sent my oakleys here to be repaired and have not received ONE call or email back from them about anything. I then asked for my glasses back and they want me to PAY to have them shipped back. THIS PLACE IS A SCAM and I will probably never get my glasses back!!

Fraud Alert! This is a wrong rating percentage. They file their own good reviews to offset the bad ones. They are a scam. If you fill out their online form - which does not constitute a contract - they try to harass you into sending in your glasses even if you decide not to do business with them after investigating them. If you don't send your glasses in, they will harass you to pay a fee for the mailing label that costs them nothing and a "cancellation" fee. Check out their ratty storefront on Google Maps. Google "Has online's biggest bully returned?" for the May 2, 2021 New York Times article about the convicted criminal who runs this business.