Edward F Gibson
GBI searched the internet for a company…Eyeglass Depot so far a bad experience I searched the internet for a company that could repair my vintage Porsche folding sunglasses. When I read the company’s Eyeglasses Depot description I was impressed. I sent my glasses to them with the prepaid USPS free shipping label. I tracked the delivery to Pomona. Their webpage says they would contact me in 48 hours with a repair cost. After 10 days no response whatsoever. I have called at least 20 times left clear messages and sent emails. I think I have been taken and I’m furious. Beware
Nia Crenshaw
GBHappy Eyeglassesdepot customer🤓 I mailed my broken Prada frames to Eyeglassesdepot in NY from MI for same frame repair. Eyeglassesdepot mailed me a pre-paid label to send broken frames. I mailed frames and in about three weeks, I received frames from Eyeglassesdepot well repaired, a bit tight around ears, but repaired quite well. Thank you Eyeglassesdepot Team!🤓
THOMAS
GBGreat company. Amazing service Eyeglasses Depot, the store in Brooklyn New York, is the only place I trust to repair my favorite glasses. I own several prescription eyeglasses, some of which I've had for over a decade because I like them so much. I have also purchased glasses from Eyeglasses Depot and it was an equally great experience. They always do things right.
Tabby Burns
GBSCAMMMMMM Sent my oakleys here to be repaired and have not received ONE call or email back from them about anything. I then asked for my glasses back and they want me to PAY to have them shipped back. THIS PLACE IS A SCAM and I will probably never get my glasses back!!
laurieann
GBIf I could leave NO stars If I could leave NO stars, I would. Sent 2 pairs of Ray Bans in to be fixed- after no communication on their part, they finally respond with this" Sorry for the delay, but NYC just blew up and we cannot get to our factory". After their harrassing emails, texts and phone calls, I told them where to shove it but not before I filed a claim with the BBB. Now they tell me they lost my glasses. Looking into further means to shut down this SCAM of a business.