Kevin Spring
GBDamaged my glasses I think the service is a great idea but they damaged my frames significantly. They were returned with cracks all around the lenses and were loose on my head. When I complained, they told me to take them to a local Eyewear store to have them adjusted and Boomerang would give me up to $25. Sorry but $25 cannot fix all the cracks in two pairs of Ray Bans. Good business idea, horribly incompetent business execution.
Jacki F
GBExcellent, much needed service I had 2 pairs of sunglasses with expensive, high-end designer frames; both pairs of lenses were older prescriptions and scratched but the frames were in great shape and classic styles. I found Boomerang on the web. Service was prompt, process was easy, and the quality of my lenses is top notch. There was no "adjustment" period at all--put them on and they were perfect. I wasn't required to get a "current" prescription like most optical services want; I just uploaded my most recent one, which is in all my other glasses and is just fine.
Bill
GBwaste of time and money takes about a month from the moment you order lenses, get the box to mail in your frames, until the return of your glasses. In addition to this, customer service doesn't listen and after wasting nearly 2 months messing with these fools, I will now take my frames to my regular optician to get lenses that work for me
Kris Jacobsen
GBBoomerang for the win! I couldn't be happier. Over the years, I have had several pairs of glasses with high quality frames but since they aren't made any more the optical shops where I got them can't re-lens them. Enter Boomerang, from a Facebook ad which I almost never pay attention to. Their connection to 1-800 contacts sold me. For my first pair I sent in a frame to be made into computer glasses along with a new prescription. I love that they can take the PD off the old lens. Bottom line-I'm typing this review at my desk and deciding on which pair of frames goes in now for everyday glasses. Communication is one thing that really makes or breaks a transaction for me, and Boomerang scores 100% on that as well as product quality.
Finbar McCool
GBBoomerang - poor quality Purchased lenses from this company They filled the prescription incorrectly I repackaged the glasses to return them I requested a prepaid label to return the order They will not accept this; rather they request you reenter the order which is time consuming and not user friendly Not a company you want to do business with