Pookie in Portland, OR
GBAn abject and utter FAIL My experience with boomerang was horrible, and will not be repeated. I sent him two pairs of expensive Tom Ford frames to be lensed, and it was a comedy of errors. I waited two months to get my order because it got lost in the shuffle at Boomerang; I was asked to provide my PD number four separate times; it took two months to get my order, in which the lenses were put in the wrong glasses, and one of the lenses was completely wrong due to an error on their part. I sent the frames back for the lenses to be switched and re-ground, and the quality is terrible. Also, one of the pairs of frames came back wobbly and stretched due to their van handling of it. I wasn’t charge anything by boomerang due to all of their errors.
Kevin Spring
GBDamaged my glasses I think the service is a great idea but they damaged my frames significantly. They were returned with cracks all around the lenses and were loose on my head. When I complained, they told me to take them to a local Eyewear store to have them adjusted and Boomerang would give me up to $25. Sorry but $25 cannot fix all the cracks in two pairs of Ray Bans. Good business idea, horribly incompetent business execution.
Beth Casey
GBI sent them two pairs of glasses I sent them two pairs of glasses. The first came back missing the eyepads. The second were completely broken. Their solution was to offer me a pair from their sister company, Liingo. Liingo has a very limited selection and nothing that vaguely resembles the pair they destroyed.
Whitney Lenihan
GBBest Relensing Company!… I could not be happier with the folks at Boomerang. They do an excellent job of relensing glasses at a reasonable price. Communication from Savanna was very responsive and when there was an issue it was taken care of quickly and I got a credit for the extra time I waited. My favorite frames have returned to me with my updated prescription. I highly recommend this company.
Finbar McCool
GBBoomerang - poor quality Purchased lenses from this company They filled the prescription incorrectly I repackaged the glasses to return them I requested a prepaid label to return the order They will not accept this; rather they request you reenter the order which is time consuming and not user friendly Not a company you want to do business with