Damaged my glasses I think the service is a great idea but they damaged my frames significantly. They were returned with cracks all around the lenses and were loose on my head. When I complained, they told me to take them to a local Eyewear store to have them adjusted and Boomerang would give me up to $25. Sorry but $25 cannot fix all the cracks in two pairs of Ray Bans. Good business idea, horribly incompetent business execution.

Sucks Sucks. They replaced lenses for me before no problem. Now all of a sudden they cannot fill my prescription anymore, it is too much for them apparently. But guess what?? They do not bother to tell me this. My frames were received at their site more than a week ago and I call today to find out the ETA for the relensing and THEN is when they tell me they cannot do it. Mind you they have had my frames for over a week. So if I never called I wonder what year I would have heard from them that they were not up to the task. They do not bother to tell you on the website either that they cannot handle your prescription. They want you to make sure that you waste your time and gas THEN they will let you know that it is too much and ONLY after YOU call them. So annoyed, I sent in multiple friggin' frames and was looking forward to them being relensed. Now I have to look for another place.

Boomerang - poor quality Purchased lenses from this company They filled the prescription incorrectly I repackaged the glasses to return them I requested a prepaid label to return the order They will not accept this; rather they request you reenter the order which is time consuming and not user friendly Not a company you want to do business with

I had prescription lenses put in a pair… I had prescription lenses put in a pair of my frames. They arrived with the markings on them used in the manufacturing process. These markings impede my vision. The Company refused to correct this.

Excellent Experience with Boomerang Shocked to see some of the negative reviews as my experience was close to perfect. I sent two frames, one of which had my RX and the other I had picked up on Ebay because my frames are no longer made. I carefully noted which was the correct RX of the two and they made them just as I ordered. The customer service has always been top notch and the glasses came back to me in the 7-10 day window they advertise. My local optician wanted to charge me for one pair at a cost a bit higher than two pairs with Boomerang. I am a believer.