Boomerang Lenses

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2.20
Based on 20 Reviews

5

25.00%

4

0.00%

3

10.00%

2

0.00%

1

65.00%
About Boomerang Lenses

Your vision should be your choice. Duh.

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Gary OBrien
GB

I had prescription lenses put in a pair… I had prescription lenses put in a pair of my frames. They arrived with the markings on them used in the manufacturing process. These markings impede my vision. The Company refused to correct this.

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Jacki F
GB

Excellent, much needed service I had 2 pairs of sunglasses with expensive, high-end designer frames; both pairs of lenses were older prescriptions and scratched but the frames were in great shape and classic styles. I found Boomerang on the web. Service was prompt, process was easy, and the quality of my lenses is top notch. There was no "adjustment" period at all--put them on and they were perfect. I wasn't required to get a "current" prescription like most optical services want; I just uploaded my most recent one, which is in all my other glasses and is just fine.

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Pookie in Portland, OR
GB

An abject and utter FAIL My experience with boomerang was horrible, and will not be repeated. I sent him two pairs of expensive Tom Ford frames to be lensed, and it was a comedy of errors. I waited two months to get my order because it got lost in the shuffle at Boomerang; I was asked to provide my PD number four separate times; it took two months to get my order, in which the lenses were put in the wrong glasses, and one of the lenses was completely wrong due to an error on their part. I sent the frames back for the lenses to be switched and re-ground, and the quality is terrible. Also, one of the pairs of frames came back wobbly and stretched due to their van handling of it. I wasn’t charge anything by boomerang due to all of their errors.

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Mitch Mitchell
GB

Should have read the reviews before buying Horrible experience. Sent two pairs of eyeglass frames in to Boomerang and both were received and returned as expected. But one frame, an expensive Orgreen, had a loose temple. They said it came like that - it didn't - when I went to an Orgreen retailer, they examined and said the original screw was replaced with one that was not a match. Orgreen fixed the issue. Then a week later, I noticed a crack in the right lense. I complained. Boomerang senta box for releasing for free. And then I received a tracking number when it was shipped. It never arrived and when inquiring, they asked me to wait a full week. It never arrived. To make up for the lost glasses, they sent me a code for 50% off frames and lenses at their sister company Liingo.com. The frames there are cheap and ugly - and basically I am now being pushed to spend even more money with a company that messed up my order 2X. They offered a refund to make up for a partial payment for the old expensive frames, but they never asked how I wanted to receive it and they simply applied it to the healthcare debit card I used for the prescription -- so I cant even access those funds. Overall a lousy experience, I'm out a lot of money, and I should have read the other negative reviews here before dealing with them. If I could give negative stars I would.

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Karen Lee
GB

Good idea, Execution not great In theory, the process was a good idea; however, after I received my glasses back I couldn't wear them. The temple was so distorted, where it would hook to my ears, that it hurt whenever I wore them for more than 5 minutes. I brought them to a local optometrist to adjust but it was not the same as it was originally. I did reach out to Boomerang and they advise me the frames were stretch/adjusted to install the new lens. But to the extent that mine were just seem weird and unnecessary. The customer service was really nice, but I won't be using this service again.

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