I had the best experience with… I had the best experience with Boomerang. They have top notch client services and quick responses. I my glasses were delayed but that was because I submitted my order right before the holidays and add Covid-19 to it. I wish other companies responded as quick as they did during this pandemic. I will use them again.

This place is useless This place is useless. They emailed me telling me that they couldn’t add new lenses to my glasses because they don’t have the technology for it and they may break my frames during the process?

An abject and utter FAIL My experience with boomerang was horrible, and will not be repeated. I sent him two pairs of expensive Tom Ford frames to be lensed, and it was a comedy of errors. I waited two months to get my order because it got lost in the shuffle at Boomerang; I was asked to provide my PD number four separate times; it took two months to get my order, in which the lenses were put in the wrong glasses, and one of the lenses was completely wrong due to an error on their part. I sent the frames back for the lenses to be switched and re-ground, and the quality is terrible. Also, one of the pairs of frames came back wobbly and stretched due to their van handling of it. I wasn’t charge anything by boomerang due to all of their errors.

I sent them two pairs of glasses I sent them two pairs of glasses. The first came back missing the eyepads. The second were completely broken. Their solution was to offer me a pair from their sister company, Liingo. Liingo has a very limited selection and nothing that vaguely resembles the pair they destroyed.

Should have read the reviews before buying Horrible experience. Sent two pairs of eyeglass frames in to Boomerang and both were received and returned as expected. But one frame, an expensive Orgreen, had a loose temple. They said it came like that - it didn't - when I went to an Orgreen retailer, they examined and said the original screw was replaced with one that was not a match. Orgreen fixed the issue. Then a week later, I noticed a crack in the right lense. I complained. Boomerang senta box for releasing for free. And then I received a tracking number when it was shipped. It never arrived and when inquiring, they asked me to wait a full week. It never arrived. To make up for the lost glasses, they sent me a code for 50% off frames and lenses at their sister company Liingo.com. The frames there are cheap and ugly - and basically I am now being pushed to spend even more money with a company that messed up my order 2X. They offered a refund to make up for a partial payment for the old expensive frames, but they never asked how I wanted to receive it and they simply applied it to the healthcare debit card I used for the prescription -- so I cant even access those funds. Overall a lousy experience, I'm out a lot of money, and I should have read the other negative reviews here before dealing with them. If I could give negative stars I would.