Ricardo Montoya
CAGlasses are legit on website but poor… Glasses are legit on website but poor order notifications and delivery tracking. None are provided. What is more troubling is that the credit cards I have used on this site end up being used by a 3rd party illegally and have had to cancel credit cards due to unauthorized activity that I suspect is the result of people behind this website
LP Gillam
GBZero ratings Ordered my glasses on July 6th... only for this company to tell us that my husband needed to send in his ID with the same address as his shipping information.... ( I failed to mention that this company immediately took the money out of his account * they tried saying that they only did a pre-authorization* before asking us to provide identification...lol...what a scam and a complete waste of time )
Danielle Freeman
GBGreat prices, great glasses Other than being a day later than expected, this site was easy to use and I was sent a shipment notification with tracking. Glasses were perfect and the price was great. I would order from here again.
Kris
CATook 5 weeks but glasses did arrive Took 5 weeks but glasses finally arrived! No confirmation email so make sure you write down your order #. I emailed twice regarding this issue and they politely sent me an email reassuring that the glasses are being processed and will receive a tracking number once it's shipped. A representative even called me and left me a voice message reiterating this. A couple weeks later I did receive a tracking number and it took another week and a half for it to arrive. Everything arrived perfectly. Glasses were clean and authentic. Lenses were correct and as expected. It came with the proper case and cleaning cloth. It did take a little longer but I can't complain with these prices I pretty much saved half of what I'd spend in a store. Just be patient.
Tracy Brown
GBDo not purchase from this company!!! Spent almost $300 back in February on glasses, received lenses a month later with wrong prescription. Sent glasses back after arguing with one of this customer service agents for over a week! Now it’s been almost two MONTHS!! Still no update on my glasses, nothing! What a rip-off! I’m really beginning to feel this company is taking advantage of the disabled, people who can’t readily get out of their home to Eyeglass shops. It is unreasonable to expect a customer to BLINDLY wait 3-4 months for eye glasses! Filing with the BBB... hopefully my glasses will appear after they contact them!