Do not purchase from this company!!! Spent almost $300 back in February on glasses, received lenses a month later with wrong prescription. Sent glasses back after arguing with one of this customer service agents for over a week! Now it’s been almost two MONTHS!! Still no update on my glasses, nothing! What a rip-off! I’m really beginning to feel this company is taking advantage of the disabled, people who can’t readily get out of their home to Eyeglass shops. It is unreasonable to expect a customer to BLINDLY wait 3-4 months for eye glasses! Filing with the BBB... hopefully my glasses will appear after they contact them!

Only the Shipping Confirmation Ordered a pair of Oakley Wheelhouse sunglasses from this site. Initially I was skeptical due to the reviews here as I have no Order confirmation email and half the customer service links on the site don't really work... But then I was given a shipping confirmation with a tracking number and got the pair 5 days later. I'll be buying again from this site.

Buyer Beware!!! Buyer Beware!!! I ordered glasses and received an email stating "Please be informed that the billing address you have provided does not match banks records." I made sure the billing address was correct. I called to ensure everything was processed correctly. I was using my Flex Spending card (which should not have made a difference.) DING, DING, DING...Needless to say I started to feel skeptical it was not feeling right, so I decided to check out the reviews. All reviews were current and more red flags went up. I cancelled the order and feel relieved that I did. The company does not seem legitimate.

Wish I had read these reviews before I spent $250 on some prescription glasses from glassesonweb I bought prescription glasses, they arrived and were incorrect. Their customer service was horrible, they offered a change after a $10 dollar shipping and 15% restocking. Joke of a company, don't even trust them to send back my unusable glasses. Save yourself any grief and don't trade with this business!!!

Would NOT recommend!! Absolutely horrible! They try and upsell you upon submitting your order, putting your order on hold for 5-10 days to hold your order hostage until you decide to spend more. I chose NOT to upgrade so they put my order on hold a second time! I refused the ugrade again (which was an anti-reflective coating for my lenses) and they cancelled my order. Now I have to back track to ensure they have charged my Credit Card a refund. HEADACHE!!!