Steve E
GBDespicable company - nothing but liars. These people are despicable, miserable liars. Every time you call customer service or send an email, one of the liars will say, "I've got to check with the lab". Then he'll get back on the phone with you and lie about how the lab says your glasses will be shipped the next day. They've done this to me the times now, three days in a row. I'm ordering a refund tomorrow. If your search led you here, believe every rotten review of this disgusting liar company. They are the worst. Glassesonweb are nothing but two-bit liars, shameless, disgusting, bold-faced liars. Nothing more. Avoid at all costs.
Matthew
CAEmporio Armani Sunglasses from .ca site I was skeptical when ordering through Glassesonweb.ca however I'm pleasantly surprised of the received product. Seems a lot of the bad reviews come from the .com site, is their a difference? Anyways, I had exact same pair of sunglasses previously but the frames were broken (by my toddler) so I kept the lenses and just needed new frames. Decided to purchase through this site and voila, they appear as authentic as the pair I bought through Lens Crafters. My old prescription lenses popped right in the new frames and we're good to go. Came with same case, cloth, documentation, and structure/size/font as store bought pair. Quite impressed. Again, the previous reviews scared me. Saved $50 Canadian through this company. From Toronto area.
Tracy Brown
GBDo not purchase from this company!!! Spent almost $300 back in February on glasses, received lenses a month later with wrong prescription. Sent glasses back after arguing with one of this customer service agents for over a week! Now it’s been almost two MONTHS!! Still no update on my glasses, nothing! What a rip-off! I’m really beginning to feel this company is taking advantage of the disabled, people who can’t readily get out of their home to Eyeglass shops. It is unreasonable to expect a customer to BLINDLY wait 3-4 months for eye glasses! Filing with the BBB... hopefully my glasses will appear after they contact them!
Yannick Khong
CAOnly the Shipping Confirmation Ordered a pair of Oakley Wheelhouse sunglasses from this site. Initially I was skeptical due to the reviews here as I have no Order confirmation email and half the customer service links on the site don't really work... But then I was given a shipping confirmation with a tracking number and got the pair 5 days later. I'll be buying again from this site.
Trina
CAWould NOT recommend!! Absolutely horrible! They try and upsell you upon submitting your order, putting your order on hold for 5-10 days to hold your order hostage until you decide to spend more. I chose NOT to upgrade so they put my order on hold a second time! I refused the ugrade again (which was an anti-reflective coating for my lenses) and they cancelled my order. Now I have to back track to ensure they have charged my Credit Card a refund. HEADACHE!!!