Kimber Beech
GBFoul play Ordered a pair of glasses. Paid extra for expedited shipping. The following day they notified me the glasses weren't available and they would issue an immediate refund if I requested they do so via email. I sent a refund request off via the requested email. The next day they let me know they would issue the refund and I could expect it in 3-4 business days. I feel their refunds should be as immediate as their ability to withdraw the funds. Up to a week after order is unacceptable.
Jo H
GBUnpleasant experience Unpleasant experience. Ordered Coach eyeglasses. Was told all purchases were refundable which was important because I knew I may need to try several pairs for the right fit. The eyeglasses did not fit well. When I asked how to return them I received a long email. There is a $10 charge if I wanted to exchange them for another pair and a $15 restocking fee. I paid $10 to return them. Misleading website. Will never shop there again.
Danielle Freeman
GBGreat prices, great glasses Other than being a day later than expected, this site was easy to use and I was sent a shipment notification with tracking. Glasses were perfect and the price was great. I would order from here again.
Cory Margand
GBWill never use them again...about 2… Will never use them again...about 2 months later lenses started cracking which apparently aren't a defect and aren't covered under warranty...It's cheap for a reason. Lenses break as well as it taking a month to receive the glasses. Atrocious customer service. If you want to deal with all of that and end up paying more go ahead!
CD
GBBuyer Beware!!! Buyer Beware!!! I ordered glasses and received an email stating "Please be informed that the billing address you have provided does not match banks records." I made sure the billing address was correct. I called to ensure everything was processed correctly. I was using my Flex Spending card (which should not have made a difference.) DING, DING, DING...Needless to say I started to feel skeptical it was not feeling right, so I decided to check out the reviews. All reviews were current and more red flags went up. I cancelled the order and feel relieved that I did. The company does not seem legitimate.