Took 5 weeks but glasses did arrive Took 5 weeks but glasses finally arrived! No confirmation email so make sure you write down your order #. I emailed twice regarding this issue and they politely sent me an email reassuring that the glasses are being processed and will receive a tracking number once it's shipped. A representative even called me and left me a voice message reiterating this. A couple weeks later I did receive a tracking number and it took another week and a half for it to arrive. Everything arrived perfectly. Glasses were clean and authentic. Lenses were correct and as expected. It came with the proper case and cleaning cloth. It did take a little longer but I can't complain with these prices I pretty much saved half of what I'd spend in a store. Just be patient.

EXCELLENT !!! My friend recommended this site and although I was skeptical but I gave it a try. I knew what I was looking for so the selection process was fast and easy for me . Took a fraction of time to submit my order . Order was processed and shipped out in just 2 days with delivery way ahead of the estimated schedule. My glasses were packaged perfectly and a detailed receipt of what I purchased was included so I was able to submit the claim to my insurance company without delays . My overall experience was EXCELLENT!!!!!!!!

Unpleasant experience Unpleasant experience. Ordered Coach eyeglasses. Was told all purchases were refundable which was important because I knew I may need to try several pairs for the right fit. The eyeglasses did not fit well. When I asked how to return them I received a long email. There is a $10 charge if I wanted to exchange them for another pair and a $15 restocking fee. I paid $10 to return them. Misleading website. Will never shop there again.

Only the Shipping Confirmation Ordered a pair of Oakley Wheelhouse sunglasses from this site. Initially I was skeptical due to the reviews here as I have no Order confirmation email and half the customer service links on the site don't really work... But then I was given a shipping confirmation with a tracking number and got the pair 5 days later. I'll be buying again from this site.

Great glasses, follow-up emails non existent I ordered nice Michael Kors glasses I had seen at an eye doctor’s office before checking reviews and was worried I wouldn’t get my glasses when I read the negative reviews! I did eventually receive them and they are great. But there were no follow up emails at all that they had received the order or anything, even after I emailed them asking for an eta. Also, I ended up paying in US dollars although I was sure the ad said Canadian prices. Anyway, I ended up with a great pair of single vision glasses just in time. I didn’t see other places to get the exact designer frame I wanted by googling the product number.