Danielle Freeman
GBGreat prices, great glasses Other than being a day later than expected, this site was easy to use and I was sent a shipment notification with tracking. Glasses were perfect and the price was great. I would order from here again.
Kris
CATook 5 weeks but glasses did arrive Took 5 weeks but glasses finally arrived! No confirmation email so make sure you write down your order #. I emailed twice regarding this issue and they politely sent me an email reassuring that the glasses are being processed and will receive a tracking number once it's shipped. A representative even called me and left me a voice message reiterating this. A couple weeks later I did receive a tracking number and it took another week and a half for it to arrive. Everything arrived perfectly. Glasses were clean and authentic. Lenses were correct and as expected. It came with the proper case and cleaning cloth. It did take a little longer but I can't complain with these prices I pretty much saved half of what I'd spend in a store. Just be patient.
Elina B.
GBEXCELLENT !!! My friend recommended this site and although I was skeptical but I gave it a try. I knew what I was looking for so the selection process was fast and easy for me . Took a fraction of time to submit my order . Order was processed and shipped out in just 2 days with delivery way ahead of the estimated schedule. My glasses were packaged perfectly and a detailed receipt of what I purchased was included so I was able to submit the claim to my insurance company without delays . My overall experience was EXCELLENT!!!!!!!!
Kimber Beech
GBFoul play Ordered a pair of glasses. Paid extra for expedited shipping. The following day they notified me the glasses weren't available and they would issue an immediate refund if I requested they do so via email. I sent a refund request off via the requested email. The next day they let me know they would issue the refund and I could expect it in 3-4 business days. I feel their refunds should be as immediate as their ability to withdraw the funds. Up to a week after order is unacceptable.
Steve E
GBDespicable company - nothing but liars. These people are despicable, miserable liars. Every time you call customer service or send an email, one of the liars will say, "I've got to check with the lab". Then he'll get back on the phone with you and lie about how the lab says your glasses will be shipped the next day. They've done this to me the times now, three days in a row. I'm ordering a refund tomorrow. If your search led you here, believe every rotten review of this disgusting liar company. They are the worst. Glassesonweb are nothing but two-bit liars, shameless, disgusting, bold-faced liars. Nothing more. Avoid at all costs.