Glasses Arrived Bent Paid $200+ for prescription designer glasses…. Arrived bent and unwearable due to being so crooked…. In fear of never seeing them again based off previous reviews, I’ve decided to suck it up and hopefully get them fixed at my eye doctor office here in town. I will never use this company again. Communication was lacking. $$$ comes out immediately before shipment. They did return my email about shipment promptly but literally 10 days had went by and no follow up email prior to me reaching out first.

Buyer Beware!!! Buyer Beware!!! I ordered glasses and received an email stating "Please be informed that the billing address you have provided does not match banks records." I made sure the billing address was correct. I called to ensure everything was processed correctly. I was using my Flex Spending card (which should not have made a difference.) DING, DING, DING...Needless to say I started to feel skeptical it was not feeling right, so I decided to check out the reviews. All reviews were current and more red flags went up. I cancelled the order and feel relieved that I did. The company does not seem legitimate.

They don't sell progressive lenses????????? They don't sell progressive lenses? What is this, 1950? How many people carry around reading AND distance glasses anymore? AND the return policy? You might as well consider your money gone if you try to return them. No prepaid shipping label, no refund on lenses, partial refund on frames? This has to be the WORST GLASSES RETAILER ONLINE. I wouldn't but lens cleaner from these people if I were you. It's like buying pants fron China, you'd better get the fit right or you will lose your money. I now have a pair of expensive frames since I don't carry two pairs of glasses with me everywhere I go.

Wish I had read these reviews before I spent $250 on some prescription glasses from glassesonweb I bought prescription glasses, they arrived and were incorrect. Their customer service was horrible, they offered a change after a $10 dollar shipping and 15% restocking. Joke of a company, don't even trust them to send back my unusable glasses. Save yourself any grief and don't trade with this business!!!

Would NOT recommend!! Absolutely horrible! They try and upsell you upon submitting your order, putting your order on hold for 5-10 days to hold your order hostage until you decide to spend more. I chose NOT to upgrade so they put my order on hold a second time! I refused the ugrade again (which was an anti-reflective coating for my lenses) and they cancelled my order. Now I have to back track to ensure they have charged my Credit Card a refund. HEADACHE!!!