Great glasses, follow-up emails non existent I ordered nice Michael Kors glasses I had seen at an eye doctor’s office before checking reviews and was worried I wouldn’t get my glasses when I read the negative reviews! I did eventually receive them and they are great. But there were no follow up emails at all that they had received the order or anything, even after I emailed them asking for an eta. Also, I ended up paying in US dollars although I was sure the ad said Canadian prices. Anyway, I ended up with a great pair of single vision glasses just in time. I didn’t see other places to get the exact designer frame I wanted by googling the product number.

Emporio Armani Sunglasses from .ca site I was skeptical when ordering through Glassesonweb.ca however I'm pleasantly surprised of the received product. Seems a lot of the bad reviews come from the .com site, is their a difference? Anyways, I had exact same pair of sunglasses previously but the frames were broken (by my toddler) so I kept the lenses and just needed new frames. Decided to purchase through this site and voila, they appear as authentic as the pair I bought through Lens Crafters. My old prescription lenses popped right in the new frames and we're good to go. Came with same case, cloth, documentation, and structure/size/font as store bought pair. Quite impressed. Again, the previous reviews scared me. Saved $50 Canadian through this company. From Toronto area.

Took 5 weeks but glasses did arrive Took 5 weeks but glasses finally arrived! No confirmation email so make sure you write down your order #. I emailed twice regarding this issue and they politely sent me an email reassuring that the glasses are being processed and will receive a tracking number once it's shipped. A representative even called me and left me a voice message reiterating this. A couple weeks later I did receive a tracking number and it took another week and a half for it to arrive. Everything arrived perfectly. Glasses were clean and authentic. Lenses were correct and as expected. It came with the proper case and cleaning cloth. It did take a little longer but I can't complain with these prices I pretty much saved half of what I'd spend in a store. Just be patient.

Buyer Beware!!! Buyer Beware!!! I ordered glasses and received an email stating "Please be informed that the billing address you have provided does not match banks records." I made sure the billing address was correct. I called to ensure everything was processed correctly. I was using my Flex Spending card (which should not have made a difference.) DING, DING, DING...Needless to say I started to feel skeptical it was not feeling right, so I decided to check out the reviews. All reviews were current and more red flags went up. I cancelled the order and feel relieved that I did. The company does not seem legitimate.

Unpleasant experience Unpleasant experience. Ordered Coach eyeglasses. Was told all purchases were refundable which was important because I knew I may need to try several pairs for the right fit. The eyeglasses did not fit well. When I asked how to return them I received a long email. There is a $10 charge if I wanted to exchange them for another pair and a $15 restocking fee. I paid $10 to return them. Misleading website. Will never shop there again.