Elina B.
GBEXCELLENT !!! My friend recommended this site and although I was skeptical but I gave it a try. I knew what I was looking for so the selection process was fast and easy for me . Took a fraction of time to submit my order . Order was processed and shipped out in just 2 days with delivery way ahead of the estimated schedule. My glasses were packaged perfectly and a detailed receipt of what I purchased was included so I was able to submit the claim to my insurance company without delays . My overall experience was EXCELLENT!!!!!!!!
Cory Margand
GBWill never use them again...about 2… Will never use them again...about 2 months later lenses started cracking which apparently aren't a defect and aren't covered under warranty...It's cheap for a reason. Lenses break as well as it taking a month to receive the glasses. Atrocious customer service. If you want to deal with all of that and end up paying more go ahead!
CD
GBBuyer Beware!!! Buyer Beware!!! I ordered glasses and received an email stating "Please be informed that the billing address you have provided does not match banks records." I made sure the billing address was correct. I called to ensure everything was processed correctly. I was using my Flex Spending card (which should not have made a difference.) DING, DING, DING...Needless to say I started to feel skeptical it was not feeling right, so I decided to check out the reviews. All reviews were current and more red flags went up. I cancelled the order and feel relieved that I did. The company does not seem legitimate.
Rick Miller
GBWish I had read these reviews before I spent $250 on some prescription glasses from glassesonweb I bought prescription glasses, they arrived and were incorrect. Their customer service was horrible, they offered a change after a $10 dollar shipping and 15% restocking. Joke of a company, don't even trust them to send back my unusable glasses. Save yourself any grief and don't trade with this business!!!
Kris
CATook 5 weeks but glasses did arrive Took 5 weeks but glasses finally arrived! No confirmation email so make sure you write down your order #. I emailed twice regarding this issue and they politely sent me an email reassuring that the glasses are being processed and will receive a tracking number once it's shipped. A representative even called me and left me a voice message reiterating this. A couple weeks later I did receive a tracking number and it took another week and a half for it to arrive. Everything arrived perfectly. Glasses were clean and authentic. Lenses were correct and as expected. It came with the proper case and cleaning cloth. It did take a little longer but I can't complain with these prices I pretty much saved half of what I'd spend in a store. Just be patient.