Kathy Kebarle
CAGreat glasses, follow-up emails non existent I ordered nice Michael Kors glasses I had seen at an eye doctor’s office before checking reviews and was worried I wouldn’t get my glasses when I read the negative reviews! I did eventually receive them and they are great. But there were no follow up emails at all that they had received the order or anything, even after I emailed them asking for an eta. Also, I ended up paying in US dollars although I was sure the ad said Canadian prices. Anyway, I ended up with a great pair of single vision glasses just in time. I didn’t see other places to get the exact designer frame I wanted by googling the product number.
Tracy Brown
GBDo not purchase from this company!!! Spent almost $300 back in February on glasses, received lenses a month later with wrong prescription. Sent glasses back after arguing with one of this customer service agents for over a week! Now it’s been almost two MONTHS!! Still no update on my glasses, nothing! What a rip-off! I’m really beginning to feel this company is taking advantage of the disabled, people who can’t readily get out of their home to Eyeglass shops. It is unreasonable to expect a customer to BLINDLY wait 3-4 months for eye glasses! Filing with the BBB... hopefully my glasses will appear after they contact them!
Danielle Freeman
GBGreat prices, great glasses Other than being a day later than expected, this site was easy to use and I was sent a shipment notification with tracking. Glasses were perfect and the price was great. I would order from here again.
LP Gillam
GBZero ratings Ordered my glasses on July 6th... only for this company to tell us that my husband needed to send in his ID with the same address as his shipping information.... ( I failed to mention that this company immediately took the money out of his account * they tried saying that they only did a pre-authorization* before asking us to provide identification...lol...what a scam and a complete waste of time )
Yannick Khong
CAOnly the Shipping Confirmation Ordered a pair of Oakley Wheelhouse sunglasses from this site. Initially I was skeptical due to the reviews here as I have no Order confirmation email and half the customer service links on the site don't really work... But then I was given a shipping confirmation with a tracking number and got the pair 5 days later. I'll be buying again from this site.