Jala Brooks
GBGlasses Arrived Bent Paid $200+ for prescription designer glasses…. Arrived bent and unwearable due to being so crooked…. In fear of never seeing them again based off previous reviews, I’ve decided to suck it up and hopefully get them fixed at my eye doctor office here in town. I will never use this company again. Communication was lacking. $$$ comes out immediately before shipment. They did return my email about shipment promptly but literally 10 days had went by and no follow up email prior to me reaching out first.
LP Gillam
GBZero ratings Ordered my glasses on July 6th... only for this company to tell us that my husband needed to send in his ID with the same address as his shipping information.... ( I failed to mention that this company immediately took the money out of his account * they tried saying that they only did a pre-authorization* before asking us to provide identification...lol...what a scam and a complete waste of time )
Kris
CATook 5 weeks but glasses did arrive Took 5 weeks but glasses finally arrived! No confirmation email so make sure you write down your order #. I emailed twice regarding this issue and they politely sent me an email reassuring that the glasses are being processed and will receive a tracking number once it's shipped. A representative even called me and left me a voice message reiterating this. A couple weeks later I did receive a tracking number and it took another week and a half for it to arrive. Everything arrived perfectly. Glasses were clean and authentic. Lenses were correct and as expected. It came with the proper case and cleaning cloth. It did take a little longer but I can't complain with these prices I pretty much saved half of what I'd spend in a store. Just be patient.
QFP
GBKiss your money good-bye! Pray you have read all the reviews regarding Glasses on Web before you purchased there. DO NOT ORDER FROM THIS COMPANY. They don't care that they've sent you rejects. Sure, you'll get replies to your email, but it'll be countless demands for photos and claims that you're wrong - no matter how much you've documented, they won't admit that they've sent you rejects that will fall apart on you. HORRIBLE. STAY AWAY.
Jacob
GBHUGE SCAM DON'T GIVE THEM A CENT!! I bought glasses for $64. They were tiny as hell! I didnt even put them on and put them right back in the box and emailed them to return the box. I had to pay for that and they charged me a $10 "re-stocking fee" to put it back in their warehouse shelves. its been over 15-21 days they said to get the money back and I HAVE NO MONEY BACK! THIS SITE IS A MASSIVE !@#$ SCAM!! DO NOT GIVE THEM A CENT! They keep responding in emails saying the same canned computer response about 15-21 days to process but won't even confirm they received the package! and of course i can't find the receipt with the tracking number anymore...I didnt expect them to just not pay me and keep both the glasses AND my money! I have been emailing them every week for a freakin month and NO RESPONSE!