Zero ratings Ordered my glasses on July 6th... only for this company to tell us that my husband needed to send in his ID with the same address as his shipping information.... ( I failed to mention that this company immediately took the money out of his account * they tried saying that they only did a pre-authorization* before asking us to provide identification...lol...what a scam and a complete waste of time )

Wish I had read these reviews before I spent $250 on some prescription glasses from glassesonweb I bought prescription glasses, they arrived and were incorrect. Their customer service was horrible, they offered a change after a $10 dollar shipping and 15% restocking. Joke of a company, don't even trust them to send back my unusable glasses. Save yourself any grief and don't trade with this business!!!

EXCELLENT !!! My friend recommended this site and although I was skeptical but I gave it a try. I knew what I was looking for so the selection process was fast and easy for me . Took a fraction of time to submit my order . Order was processed and shipped out in just 2 days with delivery way ahead of the estimated schedule. My glasses were packaged perfectly and a detailed receipt of what I purchased was included so I was able to submit the claim to my insurance company without delays . My overall experience was EXCELLENT!!!!!!!!

They don't sell progressive lenses????????? They don't sell progressive lenses? What is this, 1950? How many people carry around reading AND distance glasses anymore? AND the return policy? You might as well consider your money gone if you try to return them. No prepaid shipping label, no refund on lenses, partial refund on frames? This has to be the WORST GLASSES RETAILER ONLINE. I wouldn't but lens cleaner from these people if I were you. It's like buying pants fron China, you'd better get the fit right or you will lose your money. I now have a pair of expensive frames since I don't carry two pairs of glasses with me everywhere I go.

Great glasses, follow-up emails non existent I ordered nice Michael Kors glasses I had seen at an eye doctor’s office before checking reviews and was worried I wouldn’t get my glasses when I read the negative reviews! I did eventually receive them and they are great. But there were no follow up emails at all that they had received the order or anything, even after I emailed them asking for an eta. Also, I ended up paying in US dollars although I was sure the ad said Canadian prices. Anyway, I ended up with a great pair of single vision glasses just in time. I didn’t see other places to get the exact designer frame I wanted by googling the product number.