Wish I had read these reviews before I spent $250 on some prescription glasses from glassesonweb I bought prescription glasses, they arrived and were incorrect. Their customer service was horrible, they offered a change after a $10 dollar shipping and 15% restocking. Joke of a company, don't even trust them to send back my unusable glasses. Save yourself any grief and don't trade with this business!!!

Glasses Arrived Bent Paid $200+ for prescription designer glasses…. Arrived bent and unwearable due to being so crooked…. In fear of never seeing them again based off previous reviews, I’ve decided to suck it up and hopefully get them fixed at my eye doctor office here in town. I will never use this company again. Communication was lacking. $$$ comes out immediately before shipment. They did return my email about shipment promptly but literally 10 days had went by and no follow up email prior to me reaching out first.

Would NOT recommend!! Absolutely horrible! They try and upsell you upon submitting your order, putting your order on hold for 5-10 days to hold your order hostage until you decide to spend more. I chose NOT to upgrade so they put my order on hold a second time! I refused the ugrade again (which was an anti-reflective coating for my lenses) and they cancelled my order. Now I have to back track to ensure they have charged my Credit Card a refund. HEADACHE!!!

EXCELLENT !!! My friend recommended this site and although I was skeptical but I gave it a try. I knew what I was looking for so the selection process was fast and easy for me . Took a fraction of time to submit my order . Order was processed and shipped out in just 2 days with delivery way ahead of the estimated schedule. My glasses were packaged perfectly and a detailed receipt of what I purchased was included so I was able to submit the claim to my insurance company without delays . My overall experience was EXCELLENT!!!!!!!!

HUGE SCAM DON'T GIVE THEM A CENT!! I bought glasses for $64. They were tiny as hell! I didnt even put them on and put them right back in the box and emailed them to return the box. I had to pay for that and they charged me a $10 "re-stocking fee" to put it back in their warehouse shelves. its been over 15-21 days they said to get the money back and I HAVE NO MONEY BACK! THIS SITE IS A MASSIVE !@#$ SCAM!! DO NOT GIVE THEM A CENT! They keep responding in emails saying the same canned computer response about 15-21 days to process but won't even confirm they received the package! and of course i can't find the receipt with the tracking number anymore...I didnt expect them to just not pay me and keep both the glasses AND my money! I have been emailing them every week for a freakin month and NO RESPONSE!