Jo H
GBUnpleasant experience Unpleasant experience. Ordered Coach eyeglasses. Was told all purchases were refundable which was important because I knew I may need to try several pairs for the right fit. The eyeglasses did not fit well. When I asked how to return them I received a long email. There is a $10 charge if I wanted to exchange them for another pair and a $15 restocking fee. I paid $10 to return them. Misleading website. Will never shop there again.
Elina B.
GBEXCELLENT !!! My friend recommended this site and although I was skeptical but I gave it a try. I knew what I was looking for so the selection process was fast and easy for me . Took a fraction of time to submit my order . Order was processed and shipped out in just 2 days with delivery way ahead of the estimated schedule. My glasses were packaged perfectly and a detailed receipt of what I purchased was included so I was able to submit the claim to my insurance company without delays . My overall experience was EXCELLENT!!!!!!!!
CD
GBBuyer Beware!!! Buyer Beware!!! I ordered glasses and received an email stating "Please be informed that the billing address you have provided does not match banks records." I made sure the billing address was correct. I called to ensure everything was processed correctly. I was using my Flex Spending card (which should not have made a difference.) DING, DING, DING...Needless to say I started to feel skeptical it was not feeling right, so I decided to check out the reviews. All reviews were current and more red flags went up. I cancelled the order and feel relieved that I did. The company does not seem legitimate.
Ricardo Montoya
CAGlasses are legit on website but poor… Glasses are legit on website but poor order notifications and delivery tracking. None are provided. What is more troubling is that the credit cards I have used on this site end up being used by a 3rd party illegally and have had to cancel credit cards due to unauthorized activity that I suspect is the result of people behind this website
Steve E
GBDespicable company - nothing but liars. These people are despicable, miserable liars. Every time you call customer service or send an email, one of the liars will say, "I've got to check with the lab". Then he'll get back on the phone with you and lie about how the lab says your glasses will be shipped the next day. They've done this to me the times now, three days in a row. I'm ordering a refund tomorrow. If your search led you here, believe every rotten review of this disgusting liar company. They are the worst. Glassesonweb are nothing but two-bit liars, shameless, disgusting, bold-faced liars. Nothing more. Avoid at all costs.