Glasses Arrived Bent Paid $200+ for prescription designer glasses…. Arrived bent and unwearable due to being so crooked…. In fear of never seeing them again based off previous reviews, I’ve decided to suck it up and hopefully get them fixed at my eye doctor office here in town. I will never use this company again. Communication was lacking. $$$ comes out immediately before shipment. They did return my email about shipment promptly but literally 10 days had went by and no follow up email prior to me reaching out first.

Will never use them again...about 2… Will never use them again...about 2 months later lenses started cracking which apparently aren't a defect and aren't covered under warranty...It's cheap for a reason. Lenses break as well as it taking a month to receive the glasses. Atrocious customer service. If you want to deal with all of that and end up paying more go ahead!

Great glasses, follow-up emails non existent I ordered nice Michael Kors glasses I had seen at an eye doctor’s office before checking reviews and was worried I wouldn’t get my glasses when I read the negative reviews! I did eventually receive them and they are great. But there were no follow up emails at all that they had received the order or anything, even after I emailed them asking for an eta. Also, I ended up paying in US dollars although I was sure the ad said Canadian prices. Anyway, I ended up with a great pair of single vision glasses just in time. I didn’t see other places to get the exact designer frame I wanted by googling the product number.

Do not purchase from this company!!! Spent almost $300 back in February on glasses, received lenses a month later with wrong prescription. Sent glasses back after arguing with one of this customer service agents for over a week! Now it’s been almost two MONTHS!! Still no update on my glasses, nothing! What a rip-off! I’m really beginning to feel this company is taking advantage of the disabled, people who can’t readily get out of their home to Eyeglass shops. It is unreasonable to expect a customer to BLINDLY wait 3-4 months for eye glasses! Filing with the BBB... hopefully my glasses will appear after they contact them!

Emporio Armani Sunglasses from .ca site I was skeptical when ordering through Glassesonweb.ca however I'm pleasantly surprised of the received product. Seems a lot of the bad reviews come from the .com site, is their a difference? Anyways, I had exact same pair of sunglasses previously but the frames were broken (by my toddler) so I kept the lenses and just needed new frames. Decided to purchase through this site and voila, they appear as authentic as the pair I bought through Lens Crafters. My old prescription lenses popped right in the new frames and we're good to go. Came with same case, cloth, documentation, and structure/size/font as store bought pair. Quite impressed. Again, the previous reviews scared me. Saved $50 Canadian through this company. From Toronto area.