Worst Company EVER!!! WORST EXPERIENCE EVER!! Never use this company! I thought this was a reputable company, but soon found out it is ran by a bunch a little kids and wannabe scam artists. My order shipped over a month after it was placed - and then charge to my account when it was shipped, not when it was ordered. By the time they decided they felt like sending my glasses, I had already ordered new ones from elsewhere (a reputable company that had my order to me within 5 business days and charged my account the day the order was placed), so I decided to return the order from eyesave. They give you a ups return shipping label to use - you should probably use your own though. I used this return label and sent my order back - watching my order via ups tracking number, I knew when the package was delievered to eyesave. As per their instructions on the website for returns, the order will take a week or so to be processed, so after seeing that the package was delivered I gave them a week or so to process it. After two weeks I called them to see how my return was going - they said the only problem is that they didnt recieve my order. I told them I had a ups tracking number that says it was delievered and signed for - I also used your shipping return label. She then told me that my package must have been lost - call back Monday and we will figure everything out. So I call back Monday, and they say they have my package but it wont be processed until Thursday, but thats when your money will be deposited - guaranteed. (YEA RIGHT!) Thursday comes along, still not deposit. I called again, this time to a woman telling me that they havent recived my package (once again) so they cant process my order. I got frustrated and hung up on her - called back got another representative that told me that the problem is that my package was delivered to the Detroit office, not the NY office. HELLO!-DO YOU THINK I'M STUPID, I HAVE A UPS DELIVERY CONFIRMATION STATING THAT THE PACKAGE WAS DELIVERED TO BROOKLYN, NY!!!! She also let me know that there's never a

Well, unlike some others, I had a great buying experience I see that Eyesave.com has been slammed a bit by some reviewers, and no doubt they've had some bad experiences. But I ordered some Maui Jims last Sunday and was very pleased with the transaction. First, I got the glasses for about $20 less than anywhere else I could find on eBay or the rest of the internet. Second, I bought the glasses on Sunday evening and by 9am on Monday had received an email saying the package had been shipped. The glasses arrived on Wednesday, in new and perfect condition, just like I expected. All in all, a perfect buying experience. Maybe I was just lucky, I'm sure bad transactions can happen with any company... but I have no regrets at all with Eyesave.

Take money but don't ship!!! Shipped 'partial order'. Have ignored repeated requests for remainder of order. If you want to 'roll the dice' and see if they ship product,after taking payment, these are your guys!

Horrible Horrible. Stay far away. I bought and paid for Maui Jim sunglasses ($274.00). Was contacted by this “company” saying that they’re out of stock and i should be getting it in two weeks or less. it’s not over a month. I reported them to the BBB now I’m just waiting with my money gone the day I made the purchase. And still no sunglasses.

Had to pester for a refund I returned my sunglasses and sent them back over 2 months ago. I changed my 1 star to a 3 because it took 2 emails and finally a bad review on this site to get my refund. That being said, the initial ordering and shipping experience was fine, and the glasses were quality. They just didn't fit correctly.