Excellent experience I had a similar experience to that of A. Mazer on my Maui Jim sunglasses....they were a lot less expensive than the competition, and they arrived as advertised in three or four days. Steve

Had to pester for a refund I returned my sunglasses and sent them back over 2 months ago. I changed my 1 star to a 3 because it took 2 emails and finally a bad review on this site to get my refund. That being said, the initial ordering and shipping experience was fine, and the glasses were quality. They just didn't fit correctly.

Horrible, HORRIBLE Company!!!!! I ordered 2 pairs of sunglasses for my nephew's birthday 12 days ago. They said it would arrive in 3-5 days max. 3 days later they called to say my order was being held up for a billing issue. The issue? I was having it shipped to San Diego to my nephew, so it did not match my billing address. I even paid for gift wrap! That held up the order and they said it still could not ship for 2 days because they had to get it from the vendor. Guess what? 12 days later I just got another email that said my order was being held up for a billing issue!!!???!!! That I needed to contact them in 48 hours or the order would be cancelled! They are in NY, I am in LA, they are closed, my nephew did not get a birthday gift... All this time I thought the order had been shipped and received! I am pissed!!!!!

Do not use Eyesave.com Terrible experience with eyesave.com. They send you an email telling you to allow 3-5 days for shipment but what they dont tell you is it takes 7 business days for "processing" before they even ship. I called today and asked why they dont tell you that and the very unfriendly agent said "Ill look into it". I will not use eyesave.com again and would not recommend you to use them either.

Don't order from this company. I ordered a pair of Maui Jim sunglasses on Jan. 30th. The email I received after ordering says "allow 3-5 days for shipment". This is very misleading, which is exactly how they intend it to be. I called 8 days after ordering to cancel my order and they say it can't be cancelled, it is going through the shipment process. I still haven't even received the sunglasses yet but I'm so mad about this whole situation, I'll be sending these glasses back as soon as I receive them, and from the reviews I've read, that won't be easy either.