Excellent experience I had a similar experience to that of A. Mazer on my Maui Jim sunglasses....they were a lot less expensive than the competition, and they arrived as advertised in three or four days. Steve

False Item Description/Would not replace with correct item Do not trust this company. There is a reason their prices are low. I ordered sunglasses with a particular lens that is normally much more expensive. Eyesave had them for $100 less. I selected the lens I wanted "Smith ChromaPop" with the frames I wanted "Frontman", ordered, sunglasses arrived after 4 WEEKS. I received the frames I wanted, but the lens was Smith's normal polarized lens. I told Eyesave's customer support they sent the wrong lens and explained that I'd like them to send the correct sunglasses and I would then return the originals. They replied and said "You can return the item free of charge." They did not grant my request. Then I sent photo proof to Eyesave's customer support. They didn't even reply after that. End result, I'm returning the sunglasses. If I do not receive a full refund (entirely), I will be in touch with them again.

On time good price I bought some reading glasses from these people. They were Tom Ford. The price was really good and I got them in under a week. I would recommend them if asked.

Worst Company EVER!!! WORST EXPERIENCE EVER!! Never use this company! I thought this was a reputable company, but soon found out it is ran by a bunch a little kids and wannabe scam artists. My order shipped over a month after it was placed - and then charge to my account when it was shipped, not when it was ordered. By the time they decided they felt like sending my glasses, I had already ordered new ones from elsewhere (a reputable company that had my order to me within 5 business days and charged my account the day the order was placed), so I decided to return the order from eyesave. They give you a ups return shipping label to use - you should probably use your own though. I used this return label and sent my order back - watching my order via ups tracking number, I knew when the package was delievered to eyesave. As per their instructions on the website for returns, the order will take a week or so to be processed, so after seeing that the package was delivered I gave them a week or so to process it. After two weeks I called them to see how my return was going - they said the only problem is that they didnt recieve my order. I told them I had a ups tracking number that says it was delievered and signed for - I also used your shipping return label. She then told me that my package must have been lost - call back Monday and we will figure everything out. So I call back Monday, and they say they have my package but it wont be processed until Thursday, but thats when your money will be deposited - guaranteed. (YEA RIGHT!) Thursday comes along, still not deposit. I called again, this time to a woman telling me that they havent recived my package (once again) so they cant process my order. I got frustrated and hung up on her - called back got another representative that told me that the problem is that my package was delivered to the Detroit office, not the NY office. HELLO!-DO YOU THINK I'M STUPID, I HAVE A UPS DELIVERY CONFIRMATION STATING THAT THE PACKAGE WAS DELIVERED TO BROOKLYN, NY!!!! She also let me know that there's never a

Don't order from this company. I ordered a pair of Maui Jim sunglasses on Jan. 30th. The email I received after ordering says "allow 3-5 days for shipment". This is very misleading, which is exactly how they intend it to be. I called 8 days after ordering to cancel my order and they say it can't be cancelled, it is going through the shipment process. I still haven't even received the sunglasses yet but I'm so mad about this whole situation, I'll be sending these glasses back as soon as I receive them, and from the reviews I've read, that won't be easy either.