False Item Description/Would not replace with correct item Do not trust this company. There is a reason their prices are low. I ordered sunglasses with a particular lens that is normally much more expensive. Eyesave had them for $100 less. I selected the lens I wanted "Smith ChromaPop" with the frames I wanted "Frontman", ordered, sunglasses arrived after 4 WEEKS. I received the frames I wanted, but the lens was Smith's normal polarized lens. I told Eyesave's customer support they sent the wrong lens and explained that I'd like them to send the correct sunglasses and I would then return the originals. They replied and said "You can return the item free of charge." They did not grant my request. Then I sent photo proof to Eyesave's customer support. They didn't even reply after that. End result, I'm returning the sunglasses. If I do not receive a full refund (entirely), I will be in touch with them again.

Worst Company EVER!!! WORST EXPERIENCE EVER!! Never use this company! I thought this was a reputable company, but soon found out it is ran by a bunch a little kids and wannabe scam artists. My order shipped over a month after it was placed - and then charge to my account when it was shipped, not when it was ordered. By the time they decided they felt like sending my glasses, I had already ordered new ones from elsewhere (a reputable company that had my order to me within 5 business days and charged my account the day the order was placed), so I decided to return the order from eyesave. They give you a ups return shipping label to use - you should probably use your own though. I used this return label and sent my order back - watching my order via ups tracking number, I knew when the package was delievered to eyesave. As per their instructions on the website for returns, the order will take a week or so to be processed, so after seeing that the package was delivered I gave them a week or so to process it. After two weeks I called them to see how my return was going - they said the only problem is that they didnt recieve my order. I told them I had a ups tracking number that says it was delievered and signed for - I also used your shipping return label. She then told me that my package must have been lost - call back Monday and we will figure everything out. So I call back Monday, and they say they have my package but it wont be processed until Thursday, but thats when your money will be deposited - guaranteed. (YEA RIGHT!) Thursday comes along, still not deposit. I called again, this time to a woman telling me that they havent recived my package (once again) so they cant process my order. I got frustrated and hung up on her - called back got another representative that told me that the problem is that my package was delivered to the Detroit office, not the NY office. HELLO!-DO YOU THINK I'M STUPID, I HAVE A UPS DELIVERY CONFIRMATION STATING THAT THE PACKAGE WAS DELIVERED TO BROOKLYN, NY!!!! She also let me know that there's never a