Chad Dean
GBDon't order from this company. I ordered a pair of Maui Jim sunglasses on Jan. 30th. The email I received after ordering says "allow 3-5 days for shipment". This is very misleading, which is exactly how they intend it to be. I called 8 days after ordering to cancel my order and they say it can't be cancelled, it is going through the shipment process. I still haven't even received the sunglasses yet but I'm so mad about this whole situation, I'll be sending these glasses back as soon as I receive them, and from the reviews I've read, that won't be easy either.
Paulette Guinart
GBHorrible, HORRIBLE Company!!!!! I ordered 2 pairs of sunglasses for my nephew's birthday 12 days ago. They said it would arrive in 3-5 days max. 3 days later they called to say my order was being held up for a billing issue. The issue? I was having it shipped to San Diego to my nephew, so it did not match my billing address. I even paid for gift wrap! That held up the order and they said it still could not ship for 2 days because they had to get it from the vendor. Guess what? 12 days later I just got another email that said my order was being held up for a billing issue!!!???!!! That I needed to contact them in 48 hours or the order would be cancelled! They are in NY, I am in LA, they are closed, my nephew did not get a birthday gift... All this time I thought the order had been shipped and received! I am pissed!!!!!