Paulette Guinart
GBHorrible, HORRIBLE Company!!!!! I ordered 2 pairs of sunglasses for my nephew's birthday 12 days ago. They said it would arrive in 3-5 days max. 3 days later they called to say my order was being held up for a billing issue. The issue? I was having it shipped to San Diego to my nephew, so it did not match my billing address. I even paid for gift wrap! That held up the order and they said it still could not ship for 2 days because they had to get it from the vendor. Guess what? 12 days later I just got another email that said my order was being held up for a billing issue!!!???!!! That I needed to contact them in 48 hours or the order would be cancelled! They are in NY, I am in LA, they are closed, my nephew did not get a birthday gift... All this time I thought the order had been shipped and received! I am pissed!!!!!
Kirsten Batley
GBHad to pester for a refund I returned my sunglasses and sent them back over 2 months ago. I changed my 1 star to a 3 because it took 2 emails and finally a bad review on this site to get my refund. That being said, the initial ordering and shipping experience was fine, and the glasses were quality. They just didn't fit correctly.