Sam
GBVery Unprofessional eStore Five business days after I placed my order, I discovered the Ray Ban sunglasses I ordered was not shipped! I received no email indicating that the item was on backorder, soldout, etc. So I called the company. On prodding the customer service rep, I found out the sunglasses were not in stock although he said I might have ordered the last pair. Of course there was no way to verify this, he said. So I checked the web site to see if at least NOW it showed out of stock and noticed that the item was still listed as 'in stock.' That is, more unwary customers could end up ordering an item that definitely was not in stock without any notification. In all likelihood the same thing had happened to me. Without another thought, I asked the rep to cancel the order. To eyesave.com's one redeeming credit, the company immediately canceled the order, and I received email confirmation right away. Nevertheless, I strongly recommend that you do not order from this company, unless you have ages to wait. Besides, who would trust an unscrupulous company to deliver authentic name-brand sunglasses? At least I didn't end up waiting a month only to find out they shipped me fake sunglasses! And I hope no one reading this has to deal with that kind of situation.
Robert Quittner
GBHORRIBLE Too long to ship. Doesn't ship within stated 5-7 days. Does not respond to emails. Does not answer phones during working hours. Does not answer "live" chat during stated working hours. Charged credit card after telling them to cancel order and still haven't shipped it or responded to anything. disgusting way to do business.