Chad Dean
GBDon't order from this company. I ordered a pair of Maui Jim sunglasses on Jan. 30th. The email I received after ordering says "allow 3-5 days for shipment". This is very misleading, which is exactly how they intend it to be. I called 8 days after ordering to cancel my order and they say it can't be cancelled, it is going through the shipment process. I still haven't even received the sunglasses yet but I'm so mad about this whole situation, I'll be sending these glasses back as soon as I receive them, and from the reviews I've read, that won't be easy either.
Seth
GBFalse Item Description/Would not replace with correct item Do not trust this company. There is a reason their prices are low. I ordered sunglasses with a particular lens that is normally much more expensive. Eyesave had them for $100 less. I selected the lens I wanted "Smith ChromaPop" with the frames I wanted "Frontman", ordered, sunglasses arrived after 4 WEEKS. I received the frames I wanted, but the lens was Smith's normal polarized lens. I told Eyesave's customer support they sent the wrong lens and explained that I'd like them to send the correct sunglasses and I would then return the originals. They replied and said "You can return the item free of charge." They did not grant my request. Then I sent photo proof to Eyesave's customer support. They didn't even reply after that. End result, I'm returning the sunglasses. If I do not receive a full refund (entirely), I will be in touch with them again.