Ellen Mullings
GBDON'T DO IT!!! I had used this company for years, their prices are the best online, HOWEVER this time, I had a HORRIBLE experience. I placed my order on August 30th, received a confirmation one day later saying that my order was processing. On September 26th I sent an email to check on the status of my order. I had to email them in the past to check on the status but had always received a response. As of today, 10/14/2016, I have emailed them 7 times and left 4 messages and have yet to receive a correspondence. I am in the process of trying to get the money back from my Flexible Spending Account because they have already charged my card. I ended up having to place my order with another vendor. I'm not sure if they are on their way out of business, but this lack of response is INEXCUSABLE. HORRIBLE CUSTOMER SERVICE!!!
Simone
GBQuick, accurate delivery This was my first time ordering from WebEye Store.com. Website was very easy to navigate, prices were good, and delivery was quick and accurate. Will definitely use this website again.
Mark Shlomchik
GBNo real customer service-no lenses in stock Do not buy from webeyestore. Their website indicates lenses in stock but I do not think they have any or many. Instead, they most likely take your order and then try to obtain the lenses and reship. Meanwhile, I got an email saying that the lenses had shipped almost immediately and another one saying that the lenses were on backorder. Both could not be correct. I had ordered two different types of lenses from two manufacturers but they could not tell me which lens(es) were actually on backorder. Calling their customer service you get the same phony--literally--recording that makes it sound like you are waiting for a rep, but in my experience no one picks up and they put you on voicemail, then hang up on you. Completely bogus customer service. As noted by others, you cannot actually cancel your order online. My take on the 5 star reviews is that they may well have been written by the owners. Read them carefully.
Cj Mcclune
GBAdvertised FALSE rebate on contacts Avoid this company online! They advertise rebates on their contacts but the only way to get the rebate is to see a specific eye doc in Ny!
Elizabeth
GBCompletely horrific. I never write reviews, good or bad but this company is awful. They do not answer the phone. You could hold with music for days. After finally getting them to change my order from 2 boxes to 4 via about 20 emails and paying for 4 they sent me only 2. I do not know why I keep dealing with them year after year for 3 of us in this family that wear contacts. This is it. Done, never again after I get this problem resolved. Buyer beware I have been enduring this service for 4+ years. Sometimes saving a little is just not worth the hastle and this I wil never endure this again.