Wonderful customer service and definatly fast service Recently ordered some contact lenses for my mother. Received emails every step of the way confirming the order. Than I received an email that they needed to confirm my mother's prescription with her Dr. before they ship them out. (Since some state by law require the Dr.'s reponse before they can ship anything out.) Which I believe is best to get a confirmed prescription, then to order the wrong power and deal with returns/ exchanges. Luckly my Mom's Dr. responded right away and the contacts were shipped out right away. My Mom received a tracking number. (If you don't see it in your account, it dosen't hurt to call the customer service line they are really nice and email it right away to you.) Overall experince- Will order from Webeyestore def. :)

Never again!!! Horrible experience. I waited for my order for almost a month. When I tried contacting the customer service, I did not reach anyone via email, phone or instant messenger. I was their customer for a long time, but they just lost my business. Never again!

Gave Them a 2nd Chance...BAD Decision I had a terrible, awful, horrible experience with Webeyestore several years ago and had some credits on my account due to the problems. I saw that the website was much improved and there were some positive reviews out, so I decided to use the discounts I had to buy new contacts. I was charged $6.95 shipping for 1 box of contacts, and now they are telling me to expect my order next week. That means it took 20 days (or more) to ship from New York to Arkansas?! Absolutely terrible customer service.

Bad Experience Enough waiting for delivery after 12 days. Putting in cxl request with credit card today. Not worth the headache !

Horrible service. Horrible service. Just as I said. They neither ship nor bother to tell you why. You can call them a dozen of times, no response, they are always busy with "other customers" I am about to chargeback them if they keep me dry another week. Bottom line, keep away of them."