James Cage
GBTook money from Pay Pal account, never delivered I ordered contact solution in August 2016, and money was deducted from my PayPal account immediately. I never received anything. For two weeks I have called the company, left messages on their website, and send e-mail to the address on my order confirmation. They do not return calls, emails, or messages of any kind. I have contacted PayPal, and hopefully they can help me get a refund.
Simone
GBQuick, accurate delivery This was my first time ordering from WebEye Store.com. Website was very easy to navigate, prices were good, and delivery was quick and accurate. Will definitely use this website again.
Luguene12345
GBThis company deserves 0 star rating or negative since they're horrible I should have trusted all the negative reviews and NOT place an order but I gave them the benefit of doubt, what a mistake!! No customer service, no one returns calls or messages, they change your order without notifying you! This is an ophthalmology business and I almost wanted to start ordering contact lenses from them, luckily I didn't. will never do business with them anymore.
Julie
GBWonderful customer service and definatly fast service Recently ordered some contact lenses for my mother. Received emails every step of the way confirming the order. Than I received an email that they needed to confirm my mother's prescription with her Dr. before they ship them out. (Since some state by law require the Dr.'s reponse before they can ship anything out.) Which I believe is best to get a confirmed prescription, then to order the wrong power and deal with returns/ exchanges. Luckly my Mom's Dr. responded right away and the contacts were shipped out right away. My Mom received a tracking number. (If you don't see it in your account, it dosen't hurt to call the customer service line they are really nice and email it right away to you.) Overall experince- Will order from Webeyestore def. :)
Tara Klamm
GBGave Them a 2nd Chance...BAD Decision I had a terrible, awful, horrible experience with Webeyestore several years ago and had some credits on my account due to the problems. I saw that the website was much improved and there were some positive reviews out, so I decided to use the discounts I had to buy new contacts. I was charged $6.95 shipping for 1 box of contacts, and now they are telling me to expect my order next week. That means it took 20 days (or more) to ship from New York to Arkansas?! Absolutely terrible customer service.