horrible service To all that have ordered from the store I feel sorry!!!!! Customer service is awful I still haven't received any emails back I ordered it 3 days its been about 2 weeks I've been battling with them since October 6th and now its the 28th I still have not received my contacts I have only called them to try to remedy the situation and I have not been able to get through it hasn't been fun having the automated machine hang up on you. Who knows if I will ever see my contacts?

Advertised FALSE rebate on contacts Avoid this company online! They advertise rebates on their contacts but the only way to get the rebate is to see a specific eye doc in Ny!

Completely horrific. I never write reviews, good or bad but this company is awful. They do not answer the phone. You could hold with music for days. After finally getting them to change my order from 2 boxes to 4 via about 20 emails and paying for 4 they sent me only 2. I do not know why I keep dealing with them year after year for 3 of us in this family that wear contacts. This is it. Done, never again after I get this problem resolved. Buyer beware I have been enduring this service for 4+ years. Sometimes saving a little is just not worth the hastle and this I wil never endure this again.

Horrible service. Horrible service. Just as I said. They neither ship nor bother to tell you why. You can call them a dozen of times, no response, they are always busy with "other customers" I am about to chargeback them if they keep me dry another week. Bottom line, keep away of them."

DO NOT SHOP WITH THEM I wish I had read the reviews before I started using them. You can't reach anyone by phone or chat. You can email them but it takes days for them to respond. They sent the wrong prescription and I still don't have resolution on the replacement lens. I had to order a box NDA because I was out and hoping they will retund the charge but I'm not holding my breath. Even then it still took days to get a NDA which was still shipped as an air saver. Good gravy! Stop clearly they are cheap for a reason. DO NOT use them. You might pay a little bit more somewhere else but hopefull you'll get better service.