Samantha Hall
GBI had been having issues with activating my account. I had been having issues with activating my account for weeks. I chatted with multiple people, but almost no one could figure out the problem. Finally I spoke with Matt S on chat and he was able to fix the issue in an hour. He uploaded the necessary documents when I couldn’t and even fast tracked my account to get activated within a few hours. I could finally use Veem.
Caryl Dela Cruz
PHEmma’s great service Emma made sure to ask the right questions to ensure that the issue will be resolved. Thank you again Emma. I appreciate your support and help on this! ❤️ A feedback regarding veem’s knowledgebase articles perhaps Veem can include that if ever a person who owns an account with Veem changes their phone and their 2FA has been activated, they should reached out to Veem’s support to do this. Another is, providing a more detailed rate regarding transfer/withdraw of money from wallet to own bank account. I didn’t see that on the articles online. Thank you again!
Laura Alayon
GBVery slow and poor customer services Very slow and poor customer services. Money gets stuck for many days without any movement or communication. After days lost in limbo a refund was agreed.. but that will also take about a week I am told. No use for company transactions there are much faster and better transfer companies out there that do take transit times and customer services seriously.
Rollz Mae
PHGreat CEO and CSM Manager Ms. Emma. I was very grateful for the assistance extended to me by Ms. Emma and Mr. Marwan, himself. It is indeed that some glitches are inevitable in some process but being assisted by Ms. Emma with all her empathy, concerns were resolved. Many thanks to the CEO, Mr. Marwan himself as he handled my concerns himself, it is quite unexpected for a busy CEO to give time to take an action directly to the concerns of his clients.(Veem user) Oh, before I forget, Thank you so much for the bonus! 😉 Indeed, after all the glitches, VEEM deserves ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Customer Service: ⭐⭐⭐⭐⭐⭐⭐⭐
Jeph
PHThey are the worst, Worst than GUSTO If I can give them 0 stars, I will. Their support sucks, they have attitudes, they won't respond to your queries if they don't like you. They will blame everything else before they blame their stupid website. Don't use it, just use wise or worldremit, those 2 have higher rates and better support.