Shani Np
INHuge thanks to Mr Matt and Mrs Rosey I have been facing a delay in crediting money with Payment 4488358. I contacted several people, but their response was too conventional and frustrating. However, these two wonderful individuals, Mr. Matt and Mrs. Rosey, made my day with their very effective and quick response and actions. Their approach to handling customer complaints was extraordinarily powerful, as they listened to people very well and used very effective, empathetic responses and actions toward resolving complaints. In short, a payment delay incident like this usually takes 1 full week to rectify from Veem, as per one of my past experiences. However, this time the process was completed in 1 day after contacting these wonderful individuals. I would appreciate it if Veem could recognize and appreciate them properly, perhaps with recognition, promotion, etc., as these types of people are truly assets to any company.
John
CAWorking with rockstars! Emma was a pleasure to chat with and she came up with some great ideas for how my business can utilise Veem more and make our internal processes more efficient.
Raymond
GBGreat tool to do cross-border payments… Great tool to do cross-border payments through bank accounts. Payment processing takes a few days but the service is reliable
Marjorie Katz
GBEmma Arcilla was very helpful in… Emma Arcilla was very helpful in explaining the process where my overseas customers can pay us in dollars. She also called me right back when I said I was having a problem making a payment to a UK vendor.
Tricia
GBGreat Support from Emma My meeting with Emma Arcilla was great. She gave me information that will allow my organizations to fully utilize Veem's services. She also was very approachable should we encounter any issues in the future.