Tricia
GBGreat Support from Emma My meeting with Emma Arcilla was great. She gave me information that will allow my organizations to fully utilize Veem's services. She also was very approachable should we encounter any issues in the future.
Caryl Dela Cruz
PHEmma’s great service Emma made sure to ask the right questions to ensure that the issue will be resolved. Thank you again Emma. I appreciate your support and help on this! ❤️ A feedback regarding veem’s knowledgebase articles perhaps Veem can include that if ever a person who owns an account with Veem changes their phone and their 2FA has been activated, they should reached out to Veem’s support to do this. Another is, providing a more detailed rate regarding transfer/withdraw of money from wallet to own bank account. I didn’t see that on the articles online. Thank you again!
Jan Leo Veloria
PHTERRIBLE SITE! UNRELIABLE!- Updated I had a terrible experience with customer service and found the platform unreliable. I faced issues with every transaction: first, I couldn't send an invoice, and second, my money didn't reflect in the account despite it showing as completed and deposited. I communicated with Anna via email, but her responses were unclear. Additionally, the advertised 24/7 support is misleading as it's only a BOT!! Who wants to talk with a BOT!!!! INVEST WITH REAL PEOPLE! Finally got a reply from them and they successfully resolved the concern. Took time to resolve but better than none
Ingrid
GBEasy to work with Easy to work with; customer service is friendly, polite and efficient
Laura Alayon
GBVery slow and poor customer services Very slow and poor customer services. Money gets stuck for many days without any movement or communication. After days lost in limbo a refund was agreed.. but that will also take about a week I am told. No use for company transactions there are much faster and better transfer companies out there that do take transit times and customer services seriously.